Title: Clerk Location: Sugar Land, TX Job type: Contract (6 Months)
Job Description: - Credit Check required** Manager must review before offer made** No Bankruptcy, No Collections
- Candidate must be able to work with minimal supervision
- Self-sufficient
- Work well with other team members
Purpose: Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union procedures. Balance at the end of each day. This person will serve as the face of the credit union and must have a general understanding of credit union processes, products and services. Duties and Responsibilities: - Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions.
- Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.
- Cash share drafts/checks and process withdrawals; payout money after verification of signatures and member balance
- Promote and explain other credit union services such as consumer and mortgage loans, IRAs, certificates, and money orders.
- Receive consumer loans and other payments and ensure the payments match balances due. Enter payments into the computer. Generate member receipts.
- Places hold accounts for uncollected funds.
- Process mobile deposit submissions according to procedures and place proper extended holds, should they apply
- Count, check, and package coins and currency.
- Balance the cash drawer at the end of the shift and compare the total amounts to the computer-generated proof sheet. Report any discrepancies to the manager as necessary.
- Ensure that the teller station is properly stocked with forms, supplies, etc
- Report malfunctions of teller terminals and other equipment used at the teller station
- Check night depository bags and record proper information on the credit union's forms
- Review and process member contact information on accounts in accordance with established procedures.
- Ensure compliance with policies and procedures, rules and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.
Experience: - Minimum 2 years recent experience at a credit union or bank as a Teller is required
- Previous cash handling experience required
- Teller Cash Recycler experience is a plus
- DNA experience is a plus
Mental and/or Emotional Requirements: - Perform job functions independently or with limited supervision and work effectively either on their own or as part of a team.
- Read and carry out various written instructions and follow oral instructions.
- Speak clearly and deliver information in a logical and understandable sequence.
- Use basic math skills and spell accurately up to a high school graduate level.
- Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organisation, and demonstrating the highest levels of customer service and discretion when dealing with the public.
- Perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality, and/or fast pace.
- Effectively handle multiple, simultaneous, and changing priorities.
- Capable of exercising the highest level of discretion on both internal and external confidential matters.
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