What are the responsibilities and job description for the Account Manager position at Wallenius Wilhelmsen?
The Customer Growth team is seeking an Account Manager to support our High & Heavy customers, including global OEMs and dealer groups. In this role, you’ll manage strategic accounts across end-to-end logistics and shipping services, delivering integrated solutions spanning ocean transportation, inland logistics, EPCs, and CPCs.
You’ll drive commercial growth by developing and executing account plans, identifying new business opportunities, leading tenders and pricing negotiations, and ensuring seamless onboarding. Acting as the voice of the customer, you’ll collaborate closely with operations and product teams to enhance customer experience, improve performance, and achieve growth and satisfaction targets.
This role is a hybrid position based out of either our Brunswick or Savannah, GA office locations.
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Job Description
WHAT YOU'LL DO
Own commercial account management across logistics and shipping services
Develop and execute account plans aligned to volume growth, profitability, and strategic objectives
Identify and drive new business opportunities across Equipment Processing Centers, Container Processing Centers, and Ocean services
Lead tenders, pricing negotiations, and new program implementations
Act as the voice of the customer, translating insights into actionable internal improvements
Conduct competitive analysis to support account strategy
Drive initiative to improve customer experience, contribute to CSI, and performance targets
Oversee contract implementation, onboarding, and forecasting in coordination with internal teams
Ensure strong communication and alignment across commercial, operational, and product stakeholders
Job Requirements
WHAT YOU'LL NEED:
Education & Experience
Bachelor’s degree in Business, Engineering, Supply Chain, Logistics, or related field
3–5 years’ experience in sales or operations within logistics, freight forwarding, warehousing, or OEM/equipment industries
Commercial & Relationship Skills
Proven ability to build and grow client relationships
Strong consultative selling, upselling, and negotiation skills
Experience closing deals, negotiating contracts, and driving profitable growth
Operational & Analytical Skills
Solid understanding of end-to-end logistics and supply chain processes
Familiar with TMS/WMS platforms, CRM tools, and dashboards
Strong analytical skills to assess costs, margins, and KPIs for strategic decision-making
Mindset & Approach
Customer-centric: create value through proactive solutions
Commercially minded: understand business drivers and profitability
Resilient and adaptable: thrive in fast-paced, changing environments
Energetic, ambitious, and ready to have fun while driving results
WHEN YOU JOIN US
At Wallenius Wilhelmsen, we prioritize your well-being. Our industry-leading benefits and perks are designed to help you thrive in your career and your life outside of work. From affordable healthcare to well-being, we’ve got you covered.
- Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision after 30 days of employment
- Secure your financial future with an industry-leading company-matching 401(k) plan
- Company paid life insurance, short-term and long-term disability
- Explore career development with access to on-the-job training
- Access to exclusive discounts on attractions, automotive, travel and more!
WORKING CONDITIONS
Environmental conditions vary by location, including indoor and outdoor settings. Employees may encounter extreme temperatures, wetness, wind, fumes, dust particles and drafts. Safety is our top priority, and we are dedicated to fostering a safety-first environment, ensuring all precautions are taken to protect our team in every working condition.
ABOUT US
Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics.
We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,500 people, working on vessels and at ports, at vehicle and equipment processing centers in 28 countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future.
OUR COMMITMENT TO EQUAL OPPORTUNITIES
We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.
Apply today, and let’s keep the world and your career, moving together.
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