Employee Relations Coordinator

Walker Healthforce is seeking a dedicated Employee Relations Coordinator to serve as the primary point of contact for our contract employees working at various client sites. This role is essential to maintaining strong relationships with our contingent workforce while supporting our business development goals through exceptional service delivery.

If you're passionate about supporting employees and driving business results through relationship building, we'd love to hear from you!

Key Responsibilities

Employee Engagement & Support

• Serve as the main liaison between Walker Healthforce and contract employees placed at client locations, ensuring they receive outstanding support throughout their assignments
• Conduct  in-person site visits to meet with contract employees, address concerns, and maintain strong working relationships
• Perform quality checks to ensure employee satisfaction and compliance with client requirements
• Plan and execute employee appreciation events to boost morale, increase retention, and demonstrate our commitment to our workforce

Business Development

• Generate sales leads through relationship building with contract employees
• Actively pursue employee referrals to fill open positions
• Identify opportunities for additional placements or expanded services at existing client sites

Administrative & Systems Management

• Navigate and manage clients' contingent labor management systems with accuracy and efficiency
• Oversee timekeeping processes for contract employees, ensuring accurate and timely submission
• Utilize our Applicant Tracking System (ATS) to maintain current employee records and track placement activities
• Stay informed about client-specific practices, policies, and procedures to ensure seamless coordination

Required Qualifications

• Previous experience in employee relations, human resources, staffing, or customer service
• Proven track record of delivering exceptional customer service
• Strong interpersonal and communication skills with the ability to build rapport quickly
• Comfortable with technology and learning new systems (ATS, timekeeping platforms, client portals)
• Ability to work independently and manage multiple clients simultaneously

Preferred Qualifications

• Bachelor's degree in business, marketing, communications, or related field
• Experience in the staffing or contingent workforce industry
• Demonstrated success in achieving sales or referral goals
• Event planning or coordination experience

Equal Employment Opportunity

Walker Healthforce provides equal employment opportunities to all employees and qualified applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.