What are the responsibilities and job description for the Client Service Coordinator position at WalkerHealthcare?
Are you ready to join the dominant force in healthcare consulting? Walker Healthforce, a certified WMBE, is seeking a Client Service Coordinator to support our client partnerships and ensure seamless execution of our service delivery across a nationwide network of hospitals, health systems, and Fortune 100 organizations.
What You’ll Do
As a Client Service Coordinator, you will serve as a key operational partner to our Account and Recruiting teams, ensuring a high level of responsiveness, accuracy, and client satisfaction across all engagements.
In this role, you will:
- Act as a liaison between internal teams and client contacts to support day-to-day service delivery
- Manage requisition intake, updates, and communication to ensure alignment across teams
- Coordinate interviews between clients and consultants, ensuring a smooth and timely process
- Maintain consistent communication with clients to provide updates, gather information, and address inquiries
- Prepare, review, and submit candidate profiles, ensuring accuracy and completeness
- Maintain and update records in our CRM/ATS system (Bullhorn), documenting all client and consultant interactions
- Collaborate with Recruiting and Account teams to ensure successful onboarding and fulfillment of client needs
- Support the preparation of RFPs, client presentations, reporting, and internal meetings
- Gather and organize data to support account activity, performance tracking, and operational reporting
- Assist in maintaining and improving standard operating procedures (SOPs) to support consistent service delivery
Experience:
- 4 years Staffing & Recruiting industry preferred, with 2 years in customer-facing roles
- Experience in a fast-paced, high-volume environment preferred
Essential Skills:
- Exceptional organizational skills with strong attention to detail
- Ability to manage multiple priorities and meet deadlines
- Excellent written and verbal communication skills
- Strong problem-solving and critical thinking abilities
- Ability to research, gather, and organize information effectively
- Collaborative mindset with the ability to work cross-functionally
- Proficiency in MS Office and web-based systems (CRM/ATS platforms such as Bullhorn)
- Commitment to accuracy, responsiveness, and client service excellence
Why Walker Healthforce?
Join a high-performing team that has built a reputation for excellence in healthcare consulting over nearly two decades. As a Client Service Coordinator, you’ll have a direct impact on the client and consultant experience, helping drive seamless service delivery in a fast-paced, collaborative environment.
Walker Healthforce provides equal employment opportunities to all employees and qualified applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.