What are the responsibilities and job description for the Senior Account Manager (IT Solutions) position at WalkerHealthcare?
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Walker Healthforce, an industry leader in the placement of Healthcare Technology Consultants is seeking an experienced Senior Account Manager based in SE Michigan to join our client partnership team.
The Senior Account Manager is responsible for managing and deepening payer client relationships. This includes identifying opportunities to increase our footprint within assigned clients, handling all client inquiries, working to find solutions to workforce challenges, and managing our internal response to ensure clients are experiencing a positive relationship.
The ideal Senior Account Manager will:
- Develop a strategic sales plan for assigned client accounts identifying additional revenue streams and sustained account development.
- Forecast and track key account metrics on assigned accounts.
- Meet regularly with clients to understand business needs and educate them on our services and workforce solutions through development of presentations and capability overviews.
- Identify innovative opportunities to improve our client’s workforce challenges.
- Function as a customer advocate; stay abreast of new technology and trends.
- Build and strengthen client and key consultant relationships to achieve long-term partnerships and continued account development.
- Identify and build new customer relationships within existing accounts.
Required Qualifications:
- Minimum of 4 yrs. experience in a similar role with strong consideration given to a candidate with a background in the staffing and recruiting industry
- Must be based in SE Michigan.
- Healthcare payer / IT Solutions experience
- Bachelor's degree
What you’ll receive in return:
As part of the Walker team, you’ll enjoy excellent compensation and a comprehensive benefits package that includes generous Paid Time Off, Retirement, Medical, Dental, Vision, Life and Disability Insurance, and much more. You will also experience exciting opportunities for professional and personal growth and recognition.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status.