What are the responsibilities and job description for the Car Sales Specialist position at Walker Automotive?
Company Description Walker Automotive is a fourth-generation, family-owned dealership celebrating over 100 years in business. The organization has grown to represent 12 major automotive brands across seven locations, including the only General Motors–certified Collision Center in Central Louisiana. With approximately 300 team members, Walker Automotive emphasizes collaboration, respect, and long-term careers. The company is committed to delivering customer satisfaction that consistently exceeds expectations. Team members join a culture that values loyalty, integrity, and a strong sense of family under the #TeamWalker philosophy.
Role Description The Car Sales Specialist is a full-time, on-site role based in Pineville, LA. This role is responsible for welcoming and engaging customers, understanding their needs, and guiding them through the vehicle selection, test drive, and purchase process. Day-to-day responsibilities include presenting vehicle features and benefits, preparing accurate price quotes, explaining financing and lease options in coordination with the finance team, and ensuring all required documents are completed correctly. The Car Sales Specialist will follow up with prospective and existing customers, support customer retention initiatives, and maintain strong product knowledge across all Walker Automotive brands. The role also involves collaborating with colleagues across departments, maintaining an organized sales area, and upholding Walker Automotive’s standards for ethical sales practices and exceptional customer experiences.
Qualifications
Role Description The Car Sales Specialist is a full-time, on-site role based in Pineville, LA. This role is responsible for welcoming and engaging customers, understanding their needs, and guiding them through the vehicle selection, test drive, and purchase process. Day-to-day responsibilities include presenting vehicle features and benefits, preparing accurate price quotes, explaining financing and lease options in coordination with the finance team, and ensuring all required documents are completed correctly. The Car Sales Specialist will follow up with prospective and existing customers, support customer retention initiatives, and maintain strong product knowledge across all Walker Automotive brands. The role also involves collaborating with colleagues across departments, maintaining an organized sales area, and upholding Walker Automotive’s standards for ethical sales practices and exceptional customer experiences.
Qualifications
- Demonstrated skills in Automotive Sales and Sales Consulting, with the ability to guide customers through the full sales cycle.
- Strong focus on Customer Service and Customer Satisfaction, with a professional, courteous, and solution-oriented approach.
- Experience or aptitude in Customer Retention, including proactive follow-up, relationship building, and repeat business development.
- Effective communication, active listening, and presentation skills, with the ability to explain vehicle features and pricing clearly.
- Ability to work on-site full time in Pineville, LA, including evenings and weekends as needed.
- Comfort with basic technology and dealership systems (CRM tools, email, and inventory platforms).
- Valid driver’s license with a clean driving record and the ability to safely operate a variety of vehicles.
- Prior automotive or retail sales experience preferred, but motivated candidates with strong people skills are encouraged to apply.
- High school diploma or equivalent required; additional education or training in business, sales, or related fields is a plus.