What are the responsibilities and job description for the DENTAL OFFICE MANAGER position at WALDORF DENTAL GROUP?
Description
Now Hiring: Dental Office Manager – Waldorf Dental Group
Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental Office Manager to oversee day-to-day operations at one of our top-performing Maryland locations.
This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice.
Position Overview:
- Schedule: Full-time, Monday–Friday (on-site; occasional flexibility for staffing/meetings)
- Location: In-person at Waldorf Dental Group, MD
- Compensation: Competitive salary based on experience performance-based bonus
What We Offer:
- Competitive salary based on experience
- Monthly performance bonus based on office KPIs
- Health, dental, and vision insurance
- Company-paid life insurance
- Paid certifications (e.g., CPR, OSHA) and professional development
- Paid time off, sick days, and 10 paid holidays after 90 days
- 401(k) with company match
- A collaborative, people-first culture with room to grow
Requirements
What You’ll Do:
- Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination
- Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care
- Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development
- Ensure compliance with OSHA, HIPAA, and company protocols
- Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care
- Serve as the communication hub between staff, doctors, and Underbite leadership
- Monitor supply inventory and ensure cost controls are in place
- Create and review weekly KPIs and action plans to drive continuous improvement
Ideal Candidate:
- 3 years of dental or healthcare office management experience (DSO or multi-provider office preferred)
- Strong leadership and communication skills
- Proficient in managing KPIs, payroll, insurance, and scheduling
- Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace
- Passion for delivering excellent patient care through organized and empowered teams
- Detail-oriented and solutions-focused
Why Underbite Dental Management?
We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow.
Underbite Dental Management is proud to be an Equal Opportunity Employer.
We value diversity and inclusion and are committed to creating an environment where all employees can thrive.