What are the responsibilities and job description for the Medical Assistant/Receptionist position at WakeMed Health & Hospitals?
The Medical Assistant/Receptionist plays a vital dual role in healthcare settings, combining clinical support and front-desk administrative duties to ensure smooth patient care and office operations. This position requires excellent organizational skills, interpersonal communication, and the ability to handle clinical tasks efficiently while providing a welcoming atmosphere for patients.
Responsibilities
- Greet and check in patients upon arrival
- Schedule and confirm patient appointments
- Maintain patient records and update medical histories
- Assist healthcare providers with clinical tasks such as taking vital signs and preparing patients for examinations
- Answer phone calls and respond to patient inquiries
- Manage patient flow in the waiting area to optimize office efficiency
- Handle billing and insurance verification procedures
- Maintain a clean and organized reception and clinical area
Salary : $25 - $35