What are the responsibilities and job description for the Child Protective Services Supervisor position at Wake County?
What You'll Be Doing
The Child Welfare Division of the Human Service Department is currently seeking a Child Protective Services Supervisor. This position will be responsible for supervising a team of CPS In-Home Social Workers. In addition, the Supervisor will also be responsible for supervising another team, in the absence of the assigned supervisor. This position will provide supervision of an Office Assistant in the absence of the assigned Supervisor. The Office Assistant supports three CPS teams and a permanency planning team.
Additional Responsibilities For The CPS Supervisor
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
About
About Our Team
The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!
Required
The Basics (Required Education and Experience)
Location: HSC Departure Dr Raleigh, NC 27616
Employment Type: Regular
Work Schedule: Mon-Fri 8:30 am - 5:15 pm; some evenings and weekends required
Hiring Range: 67,727 - 91,434 Commensurate with Experience
Market Range: 67,727.00 - 115,141.00
Please include ALL prior work experience on your application and resume.
Posting Closing Date: 7:00 pm on 4/20/2026
What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement
What Makes Wake Great
Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
The Child Welfare Division of the Human Service Department is currently seeking a Child Protective Services Supervisor. This position will be responsible for supervising a team of CPS In-Home Social Workers. In addition, the Supervisor will also be responsible for supervising another team, in the absence of the assigned supervisor. This position will provide supervision of an Office Assistant in the absence of the assigned Supervisor. The Office Assistant supports three CPS teams and a permanency planning team.
Additional Responsibilities For The CPS Supervisor
- Leading, guiding and training staff to work with limited child welfare experience, seasoned workers with a BSW or MSW and related degrees
- Identifying ways to assist workers with keeping up with the many demands in Child Welfare that include, but are not limited to, statues, state and county policies and protocols, etc., while keeping up with an abundance of mandated paper work and training
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
About
About Our Team
The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!
Required
The Basics (Required Education and Experience)
- Masters degree in Social Work (MSW)
- Three years experience in counseling or social work
- Valid Driver's License and "safe" driving record
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
- Master's degree in Social Work or equivalent education and experience combination is accepted
- At least three (3) years of experience supervising in assessment, in-home or foster care
- Applicants should have three (3) years of experience supervising staff
- Experience doing home visits with the following communities: mental health, juvenile justice, or probation
- Knowledge, skills and ability to supervise staff who serve families on an In-Home level and coordinating services to help parents provide a safe and nurturing environment for their children
- Ability to have conflict resolution skills, and the ability to help staff engage non-voluntary clients
- Possesses excellent interpersonal skills, builds and maintains positive productive relationships with the community, peers, colleagues, management teams to include operational managers, consultants, providers and suppliers
- The ability to be nonconfrontational and professional at all times
- Knowledge, skills, training, abilities and competencies in the two main functions of CPS which are (Assessment and In-home services
Location: HSC Departure Dr Raleigh, NC 27616
Employment Type: Regular
Work Schedule: Mon-Fri 8:30 am - 5:15 pm; some evenings and weekends required
Hiring Range: 67,727 - 91,434 Commensurate with Experience
Market Range: 67,727.00 - 115,141.00
Please include ALL prior work experience on your application and resume.
Posting Closing Date: 7:00 pm on 4/20/2026
What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement
What Makes Wake Great
Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.