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Eligibility Specialist

Waikiki Health
Honolulu, HI Full Time
POSTED ON 5/6/2026
AVAILABLE BEFORE 6/4/2026

Eligibility Specialist

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community’s most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health’s mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay.

Our Values

  • We are committed to providing the highest quality care and services to our island community.
  • We believe that respect is the foundation of our interpersonal relationships.
  • We maintain empathy and kindness, treating everyone as ohana.
  • We are creative and flexible in meeting community needs.
  • We will help empower others to reach their highest potential.
  • We are accountable to the community we serve and to each other.

Waikiki Health is seeking a full-time Eligibility Specialist.

Pay rate for this role is $21 per hour

Schedule: Monday – Friday, 40 hours per week.

Benefits

  • Health insurance (Employee only) 100% premium paid once eligible.
  • 13 Paid holidays
  • Parking included
  • 403(b) Retirement Plan Participation effective within 4 weeks of employment
  • Matching is offered once eligible with a 3-year vesting period

Perks

  • HOLO Bus Pass benefits
  • BIKI bike rental benefits
  • Company Shirt

Summary of position: Enroll uninsured patients in State of Hawaii Medicaid (MedQuest) or Federal Marketplace and educate about additional health insurance assistance programs made possible through Expanded Medicaid and the Affordable Care Act.Must attend and pass Volincore class offered by Department of Public Safety. Allows entrance to all of Oahu’s prisons.

Qualifications and abilities

  • Education
  • Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Qualifications
  • Experience in the health care industry or non-profit preferred.
  • Ability to work independently and in a fast pace environment, have competency with current software applications and computer skills.
  • Ability to comprehend office routines, regulations, and work with confidential information.
  • Accurate, organized, and able to complete tasks in a timely manner.
  • CPR/BLS Certified

General Duties include but are not limited to

  • Maintain certifications as Kokua with MQD and Certified Application Counselor for the Federal Marketplace.
  • Schedule patients for Eligibility and Pu’uhonua related appointments.
  • Educating patients about government health insurance programs, such as MedQuest, Federal Marketplace, Medicare and help determine which ones they may qualify for.
  • Attend and speak at public events regarding health insurance options through the Federal Marketplace.
  • Assist the Director of Pu’uhonua Prison Program with a pre/post re-entry to community.
  • Other duties as assigned

*Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional).


Interested candidates should apply through our ADP Workforce Now interface:

https://workforcenow.adp.com/mdf/recruitment/recruitment.html?cid=d2354195-5aa4-430f-8772-667797e2561e&sid=V2Fpa2lraWg=&ccId=19000101_000001&type=MP&lang=en_US

Those requiring assistance are encouraged to reach out to our organization at (808) 922-4787. Visit our website for more information: www.waikikihealth.org

Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Salary : $21

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