What are the responsibilities and job description for the Front of House Team Member position at Wagons West Management LLC?
Who We Are
Pizza Ranch® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is a fast-casual restaurant
that specializes in pizza, chicken, salad and dessert buffet, as well as also offering delivery and take out. Our
franchise has grown steadily with over 220 locations in fifteen states.
What makes Pizza Ranch unique is our Vision and Mission. Our Vision is “To glorify God by positively
impacting the world” and our Mission is “To give every guest a legendary experience”. Our company believes
we have a unique opportunity to establish every Pizza Ranch® as a business ministry opportunity where our
guests receive a legendary experience through quality food and service; and where we take a positive
leadership position in the communities we serve.
Pizza Ranch is committed to making a positive impact no matter how big or small, so that each person leaves
a little better off because of the genuine care and concern we give to our guests, team members and
communities. If this sounds like an environment where you would like to work, we are always looking for
enthusiastic, guest-oriented people who love to be of service to others.
Responsibilities:
All our Team Members are vital to the successful operation of our restaurants. No matter what position you
work in, you will play an important part in giving every guest a legendary experience. Below you will find
details about each specific role that you can apply for.
Front of House- In this position, you will show Service from the Heart and provide a Comfortable
Environment for our guests. Front of House team members greet and assist our guests with anything they
may need, assist guests at the Point of Sale, maintain our full and fresh buffets, maintain cleanliness of the
dining room and restrooms and take orders over the phone.
Back of House- In this position, you will be responsible for making our Cravable Food. Back of House
team members are responsible for food preparation and safety, order accuracy, kitchen cleanliness, and
maintaining the dish area.
FunZone Attendant- In this position, you will be one of the team members interacting with our guests
within our FunZone Arcades. As a FunZone Attendant, you will bring excitement and enthusiasm while
ensuring that our FunZone is a clean, fun and positive environment. You will be responsible for guest
hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize
Counter upkeep.
Qualifications, Skills, and/or Competencies:
- Ability to be mobile and/or on your feet for extended periods of time during the entire shift
- Reaching, bending, stooping, lifting, wiping, sweeping, and mopping
- Ability to lift and carry weight up to 40 pounds
- Strong desire and ability to provide legendary guest service
- Ability to positively interact with Team Members and Guests
- Restaurant or Retail experience preferred but not required
?You are applying for work with a franchisee of Pizza Ranch, not Pizza Ranch Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
