Environmental Services Market Sector Leader

Department: Community Infrastructure

Location: Remote- USA

Description

Waggoner Engineering, Inc. is seeking an Environmental Services Market Sector Leader to join our team. The Environmental Services Market Sector Leader is a senior strategic-operations leader responsible for growing the firm in the environmental services market sector across all business units - growing talent, building high-performing teams, expanding the client base, and increasing profitable revenue and backlog in the water market. The role will elevate Waggoner’s brand and thought leadership, lead major client pursuits, and ensure excellent, consistent project delivery. Because the role has limited to no direct reports, success depends on leading through leadership influence - aligning Business Unit Leaders, Area Managers, Discipline Leaders, and Client/Project Teams around clear market priorities, development pathways, and quality outcomes for clients.

Sector Summary
Responsible for the strategy, growth, and delivery excellence of Waggoner’s Environmental Services Market across all Business Units, serving public- and private-sector clients with environmental planning, permitting, compliance, site investigation, remediation, natural resource services, and related sustainability/resilience needs. The leader serves as the primary market-facing champion for environmental services, helping clients navigate regulatory complexity, reduce risk, advance development and infrastructure programs, restore or redevelop impacted sites, and strengthen environmental stewardship and community outcomes. This framing aligns with how major engineering and environmental consultancies currently position environmental services: a multidisciplinary platform spanning permitting, remediation, compliance, natural resources, and climate/sustainability solutions.

Market Sector Scope

• Primary clients: Federal, state, and local government agencies; transportation and utility agencies; port, aviation, and energy entities; industrial and commercial owners/operators; developers; and institutional clients with environmental permitting, compliance, remediation, restoration, or redevelopment needs.
• Primary services: Environmental planning and permitting; NEPA/environmental documentation and agency coordination; environmental compliance and EHS support; site assessment and due diligence; contaminated site investigation and remediation; brownfields/restoration/redevelopment support; PFAS and other emerging-contaminant services; air quality and waste/resource management; natural and cultural resources support; sustainability, resilience, and climate-related environmental advisory services. These service areas closely reflect current market positioning across leading firms in the sector.
• Boundary (clarity of leadership): The Environmental Services Market Sector Leader leads environmental work where environmental risk management, permitting, compliance, remediation, restoration, or environmental approvals are the primary driver of the client need or project scope. Environmental work that is integral to industrial facilities and operations - including plant-specific permitting/compliance or environmental services embedded within industrial capital programs - is led in coordination with the Industrial Market Sector Leader.
  Environmental work embedded within public water, wastewater, stormwater, or watershed utility programs is coordinated with the Water Market Sector Leader.
  Environmental services supporting transportation approvals, corridor studies, or transportation program delivery are coordinated with the Transportation Market Sector Leader.
  In all overlap situations, the Environmental Services Market Sector Leader works with the applicable Market Sector Leader and Business Unit leadership to define clear lead/support roles for client management, pursuit leadership, and delivery.
  
  

Key Responsibilities

Market Strategy, Growth, and Thought Leadership

• Develop and execute a multi-year market strategy and annual plan (targets, priority clients, services, staffing, investments).
• Serve as a visible thought leader: publish, present, and represent Waggoner in industry forums to increase sector brand and market credibility.
• Lead or oversee major pursuits, capture plans, teaming strategies, and client messaging; partner with marketing and business development on campaigns and collateral.

Client Development and Winning Work

• Develop and maintain trusted advisor relationships with priority clients; lead account planning in coordination with Business Unit Leaders and Area Managers.
• Lead capture planning and pursuit strategy for major programs, including go/no-go, teaming, pricing strategy inputs, and interview preparation.
• Identify emerging client needs, regulatory/funding drivers, and competitive positioning; evolve service offerings accordingly.
• Expand Waggoner's role with clients by connecting environmental services to broader infrastructure, industrial, redevelopment, resilience, and community objectives.

Delivery Excellence, Standards, Quality, and Risk

• Ensure project delivery aligns with market strategy, client expectations, technical standards, and risk posture.
• Partner with Business Unit Leaders and Area Managers to forecast workload and coordinate resources to meet commitments.
• Promote consistent delivery methodologies, lessons learned, and knowledge-sharing across offices and disciplines.
• Champion consistent project delivery standards and quality systems across the sector, including use of standard agreements and templates where client requirements allow (e.g., EJCDC-based agreements and front-end documents).
• Support the development and use of firmwide templates and standards (e.g., supplemental conditions, spec/plan covers, standard details, report templates).
• Lead or participate in QA/QC and risk reviews on key pursuits and high-risk projects; promote ‘do it right the first time’ delivery.
• Advance safety in design practices, risk management, and a consistent project closeout process.
• Contribute to proposal reviews and continuous improvement of win themes, deliverables, and client communications (including letter proposals where appropriate).

People Leadership and Talent Development (Matrix Organization)

• Lead through influence in a matrix environment; align Business Unit Leaders, Area Managers, Discipline Leaders, and project teams to sector priorities.
• Establish clear target markets, clients, and services; translate strategy into actionable plans, account plans, and pursuit roadmaps.
• Coach, mentor, and develop staff across business units through project engagement, QA/QC reviews, and pursuit leadership—regardless of reporting lines.
• Build and sustain high-performing teams by mentoring, recruiting, and aligning talent to the best and highest use in service of clients.
• Develop communities of practice and technical development opportunities; encourage cross-office collaboration and staff visibility to sector work.
• Support succession planning and development of future leaders.

Financial and Performance Management

• Own sector performance and accountability (revenue, backlog, win rate, profitability, utilization, client satisfaction) in partnership with Business Unit Leaders and finance/operations.
• Maintain a pipeline and forecast; communicate risks and opportunities to Strategic Operations leadership.
• Help prioritize investment in capabilities, hires, teaming relationships, and target clients that strengthen long-term market position.

Cross-Sector Collaboration

• Coordinate with other Market Sector Leaders when markets, clients, or services overlap; define clear lead/support roles for pursuits and client management.
• Develop integrated solutions and cross-sector teams to deliver greater client value and expand relationships.
• Use regular cross-sector planning, shared CRM/account plans, and joint pursuit reviews to prevent duplication and ensure a One Firm client experience.
• Escalate and resolve priority or resourcing conflicts through the EVP of Strategic Operations as needed.

Measures of Success

• Growth: achievement of annual net service revenue targets, healthy pipeline, improved win rate, and diversified client portfolio.
• Brand: increased visibility through speaking, publishing, associations, and client references aligned to the sector strategy.
• Delivery: strong client satisfaction, consistent QA/QC outcomes, reduced rework/risk events, and successful closeout on key projects.
• People: improved engagement and retention, effective mentoring, and a developing bench of sector leaders and technical experts.
• One Firm: effective collaboration across market sectors and business units with clear lead/support roles and integrated wins.
  
  

What you'll need

Minimum Qualifications

• Bachelor’s degree in Civil, Environmental, or Chemical Engineering. Geology, Environmental Science or related field (Master’s preferred).
• Registered Professional Engineer (PE), Professional Geologist (PG), or other relevant environmental professional credential preferred; equivalent environmental consulting leadership experience required.
• Typically, 15 years of progressive water experience, including 7 years of client leadership and demonstrated pursuit leadership.

Preferred Qualifications

• Demonstrated success growing environmental client portfolios and leading multidisciplinary delivery teams across multiple service lines.
• Experience leading complex environmental programs involving site investigation/remediation, permitting, due diligence, natural resources, PFAS/emerging contaminants, restoration, or redevelopment.
• Experience integrating environmental services with water, transportation, industrial, energy, or community development programs. These are all service intersections commonly emphasized by major firms in the sector.

Core Competencies

• Strategic thinking and market insight
• Client relationship leadership and executive presence
• Pursuit leadership and persuasive communication
• Technical leadership and commitment to quality
• Ability to influence without direct authority; collaborative leadership
• Financial acumen and performance accountability
• People development, mentoring, and team building
• Risk management and regulatory awareness

Travel and Work Environment

• Primarily office-based in any WEI location with flexibility; travel to client sites, Waggoner offices, and industry events as required.
• Occasional evening and weekend work may be needed during pursuits or critical project milestones.
  
  

Why Join Our Team

We know work isn't only about what you do, it's also about who you work for and with! Waggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including:

• WEI Incentive Program
• Healthy Workplace Program
• Employee Referral Bonus
• Competitive Health Benefits
• Career Development and Training
• Flexible/Hybrid Schedule
• Community Service Opportunities
• Worldwide Travel Assistance
  

Waggoner Engineering, Inc. is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.