What are the responsibilities and job description for the Unit Manager position at Waffle House, Inc.?
Company Description
Waffle House has been serving Good Food Fast® since 1955 and has grown from a single restaurant in Avondale Estates, GA, to a national presence with over 1,900 locations across 25 states. Dedicated to serving great food and caring for people, Waffle House values both customers and associates. The company’s culture focuses on promoting from within, offering unmatched career growth opportunities in the restaurant industry. Waffle House remains committed to its mission of delivering excellent service and providing opportunities for its 40,000 employees. Learn more about joining our team at www.wafflehouse.com/careers.
Role Description
We are seeking a Unit Manager to join our team in a full-time position located on-site in Newnan, GA. The Unit Manager will oversee daily restaurant operations, including managing staff, ensuring food quality, maintaining a welcoming environment, and delivering exceptional customer service. Key responsibilities include supervising day-to-day operations, ensuring adherence to company standards, scheduling staff, managing restaurant finances, and developing team members to achieve operational excellence. The role is vital to ensuring customers have an outstanding dining experience while maintaining a productive team environment.
Qualifications
- Experience in team supervision, leadership, and staff development
- Strong organizational, time management, and decision-making skills
- Customer service expertise and the ability to address guest needs effectively
- Basic financial management skills, including budgeting and cost control
- Ability to foster a positive team environment and uphold company values
- Understanding of food safety standards and operational procedures
- Excellent communication skills and the ability to work in a fast-paced environment
- Previous experience in restaurant management or experience in the food service industry is preferred