Quality, Safety & Compliance Specialist (Human Services)

Wabash Center is seeking a detail-oriented Quality Assurance & Compliance Specialist to support agency-wide quality improvement, regulatory compliance, safety management, and operational excellence. This role conducts quality assurance reviews, compliance audits, safety inspections, documentation reviews, corrective action follow-up, and program monitoring while coordinating Safety Committee activities, emergency preparedness, fleet maintenance, and performance improvement initiatives. The position plays a key role in protecting individuals served, ensuring regulatory compliance, reducing organizational risk, and maintaining accurate documentation.

Key Responsibilities

• Conduct quality assurance reviews, compliance audits, and safety inspections for agency programs.
• Document audit findings and monitor corrective actions through successful resolution.
• Maintain accurate compliance records, reports, and quality documentation.
• Support Safety Committee operations, meeting coordination, documentation, and follow-up.
• Coordinate agency-wide emergency preparedness activities and safety drills.
• Organize preventative maintenance, inspections, repairs, and service scheduling for the agency fleet.
• Monitor compliance with organizational policies, regulatory requirements, and quality standards.
• Promote health, safety, risk management, and abuse/neglect prevention.
• Assist with continuous quality improvement initiatives and operational support projects.
• Perform additional administrative and compliance-related duties as assigned.

What Wabash Center Offers:

• Competitive wages
• On-site training and professional development
• Full benefits package (medical, dental, vision, retirement, and more)
• Paid Time Off & Holidays
• Career advancement opportunities
• A collaborative, fun, and rewarding work environment
• The ability to make a meaningful impact every day

• High school diploma or equivalent required.
• 1–2 years of experience in quality assurance, compliance, auditing, safety, risk management, healthcare administration, or program coordination.
• Valid driver's license with an insurable driving record.
• Strong Microsoft Office skills, including Excel and Outlook.
• Excellent documentation, organizational, analytical, and written communication skills.
• Ability to pass required background and abuse/neglect screenings.

Preferred

• Associate degree in Business Administration, Healthcare Administration, Occupational Health & Safety, or related field.
• Experience in healthcare, human services, or another regulated environment.
• Familiarity with CARF, Medicaid Waiver, Indiana DDRS/BDDS, accreditation standards, compliance monitoring, or willingness to learn.
• CPR/First Aid certification or ability to obtain.

FT Hourly