Production Supervisor

Operations Supervisor

Position Summary

We are seeking an experienced and motivated Operations Supervisor to lead daily warehouse and production operations. This individual will be responsible for driving productivity, managing a team of hourly employees, ensuring operational efficiency, and maintaining the highest standards of safety, quality, and customer satisfaction.

The ideal candidate is a hands-on leader with strong organizational skills, a passion for continuous improvement, and the ability to thrive in a fast-paced distribution environment.

Key Responsibilities

Production & Operations Management

• Supervise daily production activities to ensure schedules and customer commitments are met.
• Lead and manage a team of hourly associates, maximizing labor efficiency and productivity.
• Monitor workflow and allocate resources to achieve operational goals.
• Maintain accurate production, performance, and downtime records.
  
  

Process Improvement

• Identify opportunities to improve operational efficiency and reduce labor costs.
• Analyze production metrics and implement process improvements.
• Investigate production discrepancies and develop corrective actions.
• Support continuous improvement initiatives across the operation.
  
  

Leadership & Team Development

• Provide leadership, coaching, training, and ongoing development for production employees.
• Foster a positive, accountable, and team-oriented work environment.
• Promote a culture focused on safety, quality, and operational excellence.
• Conduct performance evaluations and provide constructive feedback.
  
  

Reporting & Performance Analysis

• Generate and review production reports and key performance indicators (KPIs).
• Analyze operational data to identify trends and opportunities for improvement.
• Communicate performance results and recommendations to management.
  
  

Safety & Compliance

• Ensure compliance with company policies, customer requirements, and regulatory standards.
• Maintain a clean, organized, and safe work environment.
• Enforce all safety procedures and participate in safety initiatives.
  
  

Qualifications

• Bachelor's degree in Supply Chain, Operations Management, Business, or a related field preferred.
• Minimum of 5 years of warehouse or distribution center experience.
• At least 2 years of supervisory or management experience preferred.
• Strong leadership, coaching, and employee development skills.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to write reports, correspondence, and operational documentation.
• Proficient in Microsoft Outlook, Word, and Excel.
• Experience using warehouse management systems (WMS), inventory software, and databases.
• Ability to operate powered industrial equipment (forklifts or other powered industrial vehicles).
• Ability to read, write, and communicate effectively in English.
• Demonstrated ability to adapt quickly in a fast-paced environment while managing multiple priorities.
• Strong work ethic with proven dependability, initiative, and time management skills.
• Comfortable presenting information and communicating with employees, customers, and leadership teams.
  
  

Physical Requirements

• Ability to stand and walk for extended periods throughout the warehouse or distribution center.
• Ability to regularly inspect operations across the facility.
• Ability to work in a fast-paced warehouse environment while maintaining safety and quality standards.
  
  

Benefits

We offer a comprehensive benefits package that includes:

• Competitive Salary
• Paid Time Off (PTO)
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Accident Insurance
• Flexible Spending Account (FSA)
• 401(k) Retirement Plan