What are the responsibilities and job description for the Parts Manager position at W3Global?
Location: Brighton, Colorado
Employment Type: Full-Time | On-Site
Position Overview
Our Client is seeking an experienced Parts Manager to lead and manage its Parts Department in Brighton, Colorado.
This is a hands-on leadership position responsible for overseeing daily parts operations, inventory management, purchasing, customer service, supplier relationships, team development, and departmental financial performance.
The ideal candidate will have strong parts operations experience, proven leadership capabilities, and the ability to improve inventory accuracy, sales, profitability, operational efficiency, and customer satisfaction.
Key Responsibilities
Department Management & Financial Performance
An experienced Parts Manager with at least seven years of parts operations experience, strong inventory and purchasing knowledge, proven team leadership skills, and the business acumen to manage departmental sales, profitability, and operational performance. Heavy equipment or industrial equipment industry experience is highly preferred.
Employment Type: Full-Time | On-Site
Position Overview
Our Client is seeking an experienced Parts Manager to lead and manage its Parts Department in Brighton, Colorado.
This is a hands-on leadership position responsible for overseeing daily parts operations, inventory management, purchasing, customer service, supplier relationships, team development, and departmental financial performance.
The ideal candidate will have strong parts operations experience, proven leadership capabilities, and the ability to improve inventory accuracy, sales, profitability, operational efficiency, and customer satisfaction.
Key Responsibilities
Department Management & Financial Performance
- Manage the operational and financial performance of the Parts Department, including sales, gross profit, expenses, inventory investment, turnover, freight costs, pricing, and obsolete inventory.
- Develop and monitor departmental goals, budgets, and performance metrics.
- Analyze financial and operational reports to identify improvement opportunities.
- Ensure accurate execution of purchasing, receiving, inventory, sales orders, shipments, and transfers.
- Maintain effective inventory control practices to ensure parts availability, accuracy, and appropriate stocking levels.
- Monitor demand, cycle counts, physical inventories, backorders, and slow-moving or obsolete stock.
- Oversee purchasing and supplier performance to maintain competitive costs and timely delivery.
- Maintain safe, organized, and efficient parts counter, stockroom, and warehouse operations.
- Establish standard operating procedures and implement continuous-improvement initiatives.
- Build and maintain strong customer relationships through responsive and professional communication.
- Ensure accurate parts information, pricing, quotations, availability, and order updates.
- Resolve escalated customer concerns, order discrepancies, and delivery issues.
- Identify opportunities to increase parts sales, aftermarket revenue, and customer retention.
- Lead, coach, train, and develop Parts Department employees.
- Participate in hiring, onboarding, employee development, and performance management.
- Establish performance expectations around productivity, accuracy, customer service, safety, and accountability.
- Promote teamwork, employee engagement, and continuous improvement.
- Collaborate with Service, Sales, Procurement, Accounting, field personnel, and branch leadership.
- Maintain productive relationships with manufacturers and suppliers regarding pricing, availability, delivery, and training.
- Participate in business planning and operational improvement initiatives.
- High school diploma or equivalent.
- 7 years of parts experience, including inventory control, purchasing, customer service, and parts operations.
- Experience leading employees and managing daily operational priorities.
- Experience managing customer, supplier, or manufacturer relationships.
- Strong knowledge of inventory management, purchasing, warehouse operations, order fulfillment, pricing, and margin management.
- Strong understanding of departmental financial and operational performance.
- Ability to analyze reports and make sound business decisions.
- Excellent leadership, communication, organizational, and problem-solving skills.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office, ERP/business-management systems, and mobile technology.
- Valid driver's license and ability to meet applicable driving requirements.
- Parts experience in heavy equipment, construction, aggregate, mining, industrial equipment, trucking, automotive, or a related industry.
- Experience with equipment manufacturers and dealer/distributor parts programs.
- Knowledge of cycle counting, physical inventory, 5S, standard work, and continuous-improvement practices.
- Bilingual English and Spanish proficiency.
- Full-time, on-site position in Brighton, Colorado.
- Work environment may include equipment movement, material handling, dust, temperature variations, and moderate noise.
- Appropriate PPE is required when applicable.
- Occasional lifting or moving of objects weighing up to 50 pounds may be required.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and paid holidays.
- Life insurance, including AD&D.
- Short-term and long-term disability insurance.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
- Health and wellness programs.
- Paid continuing education and career development opportunities.
- Opportunities for career advancement.
An experienced Parts Manager with at least seven years of parts operations experience, strong inventory and purchasing knowledge, proven team leadership skills, and the business acumen to manage departmental sales, profitability, and operational performance. Heavy equipment or industrial equipment industry experience is highly preferred.
Salary : $60,000 - $90,000