Operations Manager – Manufacturing & Packaging

Operations Manager - Manufacturing &Packaging

Position Summary

The Operations Manager provides overall leadership and direction for both the

Compounding (Production) and Packaging departments to ensure efficient, compliant, and

cost-effective operations. This position oversees staff, production planning, and equipment

performance to achieve company objectives for safety, quality, delivery, and productivity in

a cGMP-regulated environment. The role drives cross-departmental coordination,

continuous improvement, and employee development to support site-wide operational

excellence.

Key Responsibilities

Leadership & Staff Development

• Lead both Production and Packaging teams by communicating expectations, setting
  
  

measurable goals, and ensuring alignment with company standards and strategic

objectives.

• Coach, train, and mentor employees; develop cross-functional skills and succession
  
  

readiness.

• Conduct regular performance reviews, provide feedback, and recommend merit
  
  

increases and recognition awards as appropriate.

• Foster a culture of accountability, collaboration, and continuous improvement across
  
  

shifts and departments.

Operational Oversight

• Oversee daily production and packaging schedules; allocate labor and resources to
  
  

meet output and service goals.

• Coordinate with the Plant Manager and other functional leaders to ensure smooth
  
  

product flow from compounding through final packaging.

• Monitor key process parameters and workflow efficiencies, implementing
  
  

improvements and corrective actions where needed.

• Maintain visibility on throughput, yield, and downtime; track and communicate
  
  

performance metrics to senior leadership.

Quality & Compliance

• Ensure adherence to cGMP, SOPs, and company quality standards across all
  
  

production and packaging operations.

• Lead departmental quality initiatives, reinforcing ;right-first-time; and continuous
  
  

improvement principles.

• Maintain accurate and complete production documentation and ensure readiness for
  
  

internal and external audits.

• Accept total responsibility for product quality across both production and packaging
  
  

operations.

Equipment, Maintenance & Safety

• Oversee operation, cleaning, and changeovers of equipment; coordinate maintenance
  
  

activities and repairs.

• Assist in the evaluation and implementation of new technologies and process
  
  

improvements.

• Promote and enforce a safe, clean, and organized work environment consistent with
  
  

EHS standards and 5S principles.

Data, Reporting & Analysis

• Compile, analyze, and present production and packaging performance data.
• Identify trends, opportunities, and bottlenecks to support data-driven decision-
  
  

making and cost optimization.

Qualifications

• Bachelor's degree in a technical or business discipline (Engineering, Manufacturing, or
  
  

Operations Management Preferred), Or Equivalent Relevant Experience.

• Minimum 5-7 years of experience in manufacturing and/or packaging leadership
  
  

within a regulated industry.

• Strong working knowledge of cGMPs, production planning, and process control.
• Mechanical aptitude and familiarity with automated production and packaging
  
  

equipment.

• Proficiency with Microsoft Office, especially Excel; experience with ERP/MRP systems
  
  

preferred.

• Demonstrated leadership, communication, and problem-solving abilities.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
  
  

Core Competencies

• Leadership through influence and accountability
• Continuous improvement mindset (Lean / Six Sigma experience preferred)
• Cross-departmental collaboration and communication
• Decision-making under pressure and sound judgment
• Commitment to safety, quality, and regulatory compliance