What are the responsibilities and job description for the Lead Installer position at W3Global?
About The Job - Lead AV Systems Installer
Why This Role Exists
We build systems that shape experiences in worship spaces, museums, colleges, and corporate environments. Every project depends on craftsmanship, precision, and leadership in the field. The Lead Installer is the person who brings the design to life. They set the pace on the jobsite, uphold quality, protect the schedule, and make sure every detail reflects our standards.
What Success Looks Like
Leadership & Coordination
Why This Role Exists
We build systems that shape experiences in worship spaces, museums, colleges, and corporate environments. Every project depends on craftsmanship, precision, and leadership in the field. The Lead Installer is the person who brings the design to life. They set the pace on the jobsite, uphold quality, protect the schedule, and make sure every detail reflects our standards.
What Success Looks Like
- A successful Lead Installer consistently demonstrates:
- Ownership of the jobsite and daily workflow.
- The ability to lead Level I and II technicians with clarity and maturity.
- High accuracy in equipment placement, termination, and installation quality.
- Calm, professional communication with clients, contractors, and partners.
- Solid problem solving when field conditions change.
- On-time execution without sacrificing craftsmanship.
- Consistent mentoring of developing technicians.
- A safe, clean, and organized jobsite at all times.
Leadership & Coordination
- Direct the work of Level I and Level II installers each day.
- Coordinate with general contractors, trades, inspectors, and client representatives.
- Maintain jobsite safety and ensure compliance with safety programs.
- Set daily priorities and communicate clear expectations to the crew.
- Lead installation of AV, lighting, broadcast, and control systems.
- Perform advanced rack wiring, labeling, testing, and device configuration.
- Pull, terminate, dress, and certify cabling according to our standards.
- Install and align projectors, LED walls, displays, speakers, and lighting instruments.
- Perform preliminary system commissioning and verification.
- Identify field issues and propose solutions to the Project Manager.
- Review system drawings, schematics, and signal flows before installation.
- Maintain accurate as-built documentation and markup notes.
- Submit daily jobsite reports through Wrike.
- Communicate progress, blockers, and needs to the Project Manager and Site Superintendent.
- Serve as the primary on-site ambassador.
- Uphold professionalism in appearance, communication, and conduct.
- Build a positive jobsite culture and strong working relationships.
- Takes ownership and solves problems without waiting for direction.
- Communicates clearly and calmly under pressure.
- Values craftsmanship and takes pride in neat wiring and clean installations.
- Works well with a team and contributes to a positive environment.
- Enjoys teaching and helping others grow.
- Learns quickly and adapts to changing site conditions.
- Follows through on commitments and details.
- Modern worship spaces with advanced audio, video, lighting, and broadcast systems.
- Museum exhibits, interactives, holograms, and immersive environments.
- Large LED walls and high-performance projection systems.
- Distributed audio, multi-zone systems, and networked AV.
- Projects requiring precision and attention to detail.
- 3-5 years of experience in AV, lighting, or systems integration.
- Proven competence at a Level III technical skill level.
- Ability to read and interpret drawings, schematics, and construction documents.
- Strong understanding of signal flow and networked AV concepts.
- Experience supervising technicians or leading on-site work.
- Solid communication and organization skills.
- Ability to manage multiple tasks and adjust to changing conditions.
- Competency with computers, mobile devices, and project management tools.
- Valid driver's license and ability to pass a background and MVR check.
- Competitive hourly pay based on experience.
- Overtime pay.
- Paid holidays, vacation, and sick time.
- Annual performance bonus (commonly equal to about one month of pay, depending on profitability).
- 401(k) with company matching.
- Health insurance with 80% of the employee premium covered.
- Certification training, manufacturer courses, and structured professional development.
- All travel expenses covered for out-of-town projects.
- Full-time hourly role with overtime availability.
- Standard hours: Monday-Friday, 8:00 AM to 4:30 PM (subject to jobsite needs).
- Moderate travel required; typical out-of-town projects last 1-2 weeks.
- Work at heights up to 60' using ladders, scaffolds, or lifts.
- Lift up to 75 lbs and operate power tools safely.
- Personal hand tools required (screwdrivers, cutters, wrenches, crimpers, soldering iron, multimeter, drill/driver). Specialty tools provided.