What are the responsibilities and job description for the Import Operator – Ocean Freight position at W3Global?
We are seeking an experienced Import Operator with 3 years of freight forwarding/import operations experience (mandatory) to manage ocean import shipments from Asia and Europe.
Responsibilities
Experience: 3 Years - Mandatory
Mode: Ocean Import Only
Responsibilities
- Manage ocean import shipments from origin through customs clearance, destination port/CY, and final delivery.
- Handle data entry/updates, bookings, document processing/review, arrival notices, shipment tracking, and delivery scheduling.
- Coordinate with customers, overseas offices/agents, ocean carriers/intermodals, terminals, warehouses, brokers, truckers, and other logistics partners.
- Monitor customs clearance, shipment status, and final-mile delivery; resolve delays and exceptions.
- Provide proactive customer updates and status reports.
- Apply Incoterms and understand basic accounting processes, including profit-sharing statements, debit notes, and credit notes.
- Maintain accurate shipment files and ensure timely operational and financial completion.
- 3 years of freight forwarding/import operations experience - mandatory.
- Hands-on ocean import experience.
- Knowledge of customs procedures, import documentation, Incoterms, and basic accounting.
- Strong communication, organization, follow-up, and problem-solving skills.
- Ability to manage multiple shipments in a fast-paced environment.
Experience: 3 Years - Mandatory
Mode: Ocean Import Only
Salary : $55,000 - $60,000