What are the responsibilities and job description for the Empower Certified Technical Analyst position at W3Global?
Must: Waters Empower 3 platform
Description
Description
- Mandatory Waters Empower certified
- 5 years supporting Empower 3 platforms in pharmaceutical R&D, including hands-on troubleshooting of instrument and software connection issues.
- Proven experience upgrading chromatography data systems in regulated environments (GxP), with strong understanding of CSV, audit trails, access controls, and change control.
- Strong knowledge of large-scale CDS environments (500 users, 750 instruments) and laboratory workflows; chromatography instrumentation exposure is highly preferred.
- Familiarity with LAC/e workstation concepts and client/server connectivity for CDS environments.
- Basic troubleshooting skills for Windows-based lab PCs, drivers, services, and network connectivity.
- Experience executing test scripts/checklists and documenting results with attention to detail.
- Proficiency with Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) for collaboration and documentation.
- Demonstrated supervisory experience leading small technical teams or deployment resources.
- Validation expertise: creation and execution/oversight of IQ/OQ; contribution to PQ as needed; audit-ready documentation practices.
- UAT experience: developing test cases, facilitating test execution, logging defects, verifying fixes, and sign-off coordination.