What are the responsibilities and job description for the Lead Restoration Technician / Senior Technician position at W3Global Inc.?
???? Lead Restoration Technician / Senior Technician???? Location: Columbus, OH 43207???? Service Territory: Within 60 minutes of Columbus???? Compensation: $25.00 - $40.00 per hour (W2, DOE)⏰ On-Call: 24/7 Emergency Response EnvironmentRestore Properties. Restore Peace of Mind. Lead With Excellence.We are seeking a skilled Lead Restoration Technician / Technician to join a high-performing, IICRC-certified team delivering white-glove restoration services to homeowners throughout the Columbus area.This is more than a job - it's an opportunity to lead, serve, and make a meaningful impact during some of the most challenging moments in a homeowner's life.Our team specializes in rapid emergency response (on-site within 60 minutes or less) and works directly with insurance carriers to create a seamless client experience from start to finish.????️ What You'll Be Doing:???? Leadership & Team Management:Lead and mentor restoration technicians in the fieldDrive safety, accountability, and high-performance standardsTrain and motivate team members to deliver exceptional results???? Job Site Supervision:Oversee daily field operationsEnsure compliance with company procedures and client expectationsMaintain a safe, clean, and organized work environment????️ Technical Expertise:Perform and lead water, fire, and mold remediation projectsTroubleshoot complex restoration challengesEnsure projects meet the highest quality standards???? Customer Service Excellence:Provide white-glove service to homeownersClearly explain processes and timelinesAct as the trusted face of the company on-site???? Collaboration & Communication:Liaise between project managers, insurance adjusters, and clientsSubmit documentation accurately and on timeKeep all stakeholders informed throughout the project✅ Quality Control & Compliance:Ensure all work aligns with Institute of Inspection Cleaning and Restoration Certification (IICRC) standardsMaintain equipment, materials, and company assetsUphold safety and regulatory compliance???? Preferred Qualifications:???? Certifications:IICRC Certifications required:Water Damage Restoration (WRT)Fire & Smoke Restoration (FSRT)Mold Remediation (AMRT)Additional certifications such as ASD (Applied Structural Drying) or OCT (Odor Control Technician) are a plus???? Experience:5 years in property restorationMinimum 2 years in a leadership or supervisory role???? Skillset:Strong leadership and communication abilitiesDeep knowledge of restoration equipment, drying systems, and remediation techniquesCustomer-first mindset with strong problem-solving skillsAbility to handle high-pressure emergency response situations???? Physical Requirements:Lift up to 50 lbsWork in confined spaces, heights, and varied temperaturesValid driver's license with clean driving record???? Why Join This Team?✔ Competitive hourly pay based on experience✔ Growth and professional development opportunities✔ Work alongside a respected, rapidly growing restoration team✔ Supportive culture built on integrity, accountability, and urgency✔ Exposure to industry-leading systems and technologyIf you're a driven restoration professional who takes pride in leadership, craftsmanship, and customer care - we want to connect with you.???? Apply today or reach out confidentially to learn more.Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.Our ServicesW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.Our ExpertiseW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
Salary : $25 - $40