CAD/CAM Manager

Location: Westland, MI
Employment Type: Full-Time, On-site
Work Schedule: Monday - Friday

We are seeking an experienced CAD/CAM Manager to lead the digital production operations of an established dental laboratory. This individual will oversee digital case intake, CAD design, CAM milling, 3D printing, and zirconia sintering operations.

The ideal candidate will have strong hands-on experience with 3Shape Dental System, dental restorations, digital manufacturing workflows, and team management. This is a hands-on leadership position requiring technical expertise, production oversight, quality control, and continuous process improvement.

1. Digital Case Intake & Scanning

• Manage incoming digital cases through intraoral scanner platforms and dental portals.

• Oversee desktop scanning of physical impressions and dental models.

• Review scans, margins, bite registrations, and prescriptions for accuracy.

• Coordinate with dental offices to resolve missing information and technical issues.

• Manage case scheduling, priorities, and turnaround times.

2. CAD Design & Quality Control

• Lead daily CAD design operations using 3Shape Dental System.

• Design and review crowns, bridges, implant abutments, veneers, inlays, onlays, and other restorations.

• Establish design standards for margins, contacts, occlusion, and material thickness.

• Review complex multi-unit and implant cases before production.

• Manage internal and outsourced design workflows.

3. CAM Milling Operations

• Oversee milling operations for zirconia, lithium disilicate, PMMA, wax, and other dental materials.

• Manage CAM nesting, production scheduling, and material utilization.

• Ensure proper equipment maintenance, calibration, and tooling inventory.

4. 3D Printing & Sintering

• Supervise dental 3D printing operations for models, dies, splints, surgical guides, and try-ins.

• Oversee printer settings, resin handling, washing, and post-curing processes.

• Manage zirconia sintering cycles, furnace calibration, and production schedules.

• Maintain equipment uptime and quality standards.

5. Team & Production Management

• Supervise and develop a team of 2-4 technicians and designers.

• Establish SOPs, KPIs, production targets, and quality standards.

• Monitor turnaround times, remake rates, production efficiency, and equipment performance.

• Identify workflow issues and implement continuous improvement initiatives.

• Coordinate with other laboratory departments to ensure timely production.

6. Technology & Vendor Management

• Evaluate new CAD/CAM technologies, software, and automation solutions.

• Manage relationships with equipment and software vendors.

• Support software integrations and troubleshooting.

• Assist with equipment, material, and technology budgeting.

• 3-5 years of dental laboratory experience.

• 3 years of hands-on digital CAD/CAM production experience.

• 2 years of supervisory or team leadership experience.

• Expert-level proficiency in 3Shape Dental System.

• Experience designing complex restorations, implant abutments, and multi-unit cases.

• Hands-on experience with dental milling, zirconia sintering, desktop scanning, and 3D printing.

• Strong knowledge of dental anatomy, occlusion, and restorative materials.

• Experience managing production workflows, quality control, and technician performance.

• Strong troubleshooting, communication, and organizational skills.

• Certified Dental Technician (CDT).

• Experience with exocad.

• Experience with HeyGears 3D printers or similar systems.

• Familiarity with Magic Touch, Labtrac, Evident, or 3Shape LMS.

• Experience with full-arch implant workflows and screw-retained restorations.

• Lean manufacturing and process improvement experience.

• On-site position at a dental laboratory in Westland, Michigan.

• Monday through Friday schedule.

• Exposure to milling equipment, dust, and resins; required PPE provided.

• Combination of computer-based work and hands-on production supervision.

• Ability to stand for extended periods and lift up to 25 lbs.

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.