What are the responsibilities and job description for the Receptionist/Office Administrator position at W Real Estate, Inc?
We are seeking a driven and self-motivated Agent Support/Office Administrator for our Real Estate office in Sebastopol. This position involves opening and closing the office, greeting visitors, answering phones, assisting Real Estate agents with time sensitive tasks, keeping the office organized with supplies, and other miscellaneous office tasks.
This position requires professional dress, behavior, and demeanor; you will be the first impression and represent the superior quality of our company. Ideal candidate will be a real "people-person" who enjoys managing a busy office.
The following are requirements for this position:
- Dependable, bright, quick to learn, attentive to detail, and be computer competent
- Experienced and self-motivated team player with strong communication skills and an ability to multi-task in a fast-paced, deadline-driven environment
- Ability to work directly with our marketing department to produce signage, brochures, and other materials for Real Estate Agents
- Ability to keep office tidy and organized; maintain office equipment and re-order supplies when necessary
- Friendly and positive attitude
- Exemplary problem-solving and time management skills
- Technology and computer skills are mandatory (Microsoft Office & Google Suite)
- Above average ability to explain, teach and troubleshoot multiple software and internet-based programs (training for our agent marketing suite will be provided)
- High school graduate, G.E.D. or equivalent
- Real Estate experience is a plus but not required
- One year office front desk experience is required
Routine Office Administration Duties:
- Ensure smooth functioning and cleanliness/organization of the Sebastopol office
- Answer all incoming calls and distribute them accordingly
- Promptly assist all clients and walk-ins
- Keep office supplies, snacks and drinks fully stocked
- Place new office supply orders as needed
- Call maintenance vendors as needed (windows, lightbulbs)
- Wash and dry dishes as needed
- Make coffee/tea as requested for the owners and/or clients who come in
- Plan and co-host Sebastopol office events (sales meetings, holidays, birthdays, etc.)
- Open & distribute mail
- Record purchases appropriately
- Assist General Manager with tasks as requested
- Work with Marketing Team on projects & ordering as requested
- Other office & project assistance as needed/requested
Agent Support
- Order For Sale Signs up/down as requested & maintain accurate records
- Check in/out lockboxes to agents & maintain accurate records
- Assist agents and agent support marketing with marketing needs
- Provide agent technology support & training
- Assist with onboarding new agents with Sebastopol office procedures (key/alarm, computer setup, order business cards and email signatures, copier)
- Create and order Press Democrat ads for agent open houses
- Work with marketing team on projects & ordering as requested
- Sort and maintain supply of CMA pages/packets
- Print and bind CMA’s in either the spiral bound or heated Hard cover
- Provide coverage for other OA’s when they are out of the office
- General Data Entry/Filing assistance as needed
Job Type: Full-time
Pay: $27.00 - $29.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $27 - $29