What are the responsibilities and job description for the General Manager (GM) position at VRTX Fitness?
VRTX Fitness is looking for a driven, organized, and people-focused General Manager to help lead our team, support daily operations, and continue building a fitness community that helps people Live Better.
The General Manager plays a key leadership role inside VRTX Fitness. This person is responsible for creating a high-quality member experience, supporting department leaders, maintaining operational standards, and helping the business continue to grow in a healthy and sustainable way.
We are looking for someone who leads with ownership, communicates clearly, holds high standards, and genuinely enjoys working with both members and staff.
Key Responsibilities
The General Manager will oversee and support the day-to-day operations of the facility, including:
- Leading and supporting front desk, membership, and operations staff
- Ensuring members receive a welcoming, professional, and consistent experience
- Supporting membership sales, retention, and member communication
- Helping department leaders stay aligned with company goals and expectations
- Maintaining cleanliness, organization, and operational standards throughout the facility
- Assisting with staff scheduling, accountability, training, and development
- Handling member questions, concerns, and feedback with professionalism
- Monitoring key business metrics and helping identify areas for improvement
- Supporting the rollout and execution of programs, events, and internal initiatives
- Creating a positive team culture built on communication, trust, and accountability
What We’re Looking For
The ideal candidate is someone who:
- Has leadership or management experience
- Communicates clearly and professionally
- Is organized, dependable, and detail-oriented
- Can hold people accountable while maintaining strong relationships
- Is comfortable working in a fast-paced, people-centered environment
- Takes initiative and solves problems without needing constant direction
- Cares about fitness, wellness, personal growth, and community
- Understands that a great gym experience is built through both people and systems
Preferred Qualifications
- Previous experience in fitness, hospitality, retail, service, or membership-based businesses
- Experience managing a team
- Sales or customer service experience
- Familiarity with gym operations, personal training, or group fitness is a plus, but not required
Compensation
Salary range: $55,000–$60,000 per year, plus bonus opportunities.
Benefits & Perks
- Free VRTX Membership
- Health insurance matching benefit
- IRA matching benefit
- Access to THE VAULT small group training classes, pending class availability
- Professional development support — we invest in education, leadership growth, and wellbeing
About VRTX Fitness
VRTX Fitness is more than just a gym. We are a community-focused fitness facility built around helping people improve their health, build confidence, and live better. Our team is passionate about creating a welcoming environment where members feel supported, challenged, and valued.
How to Apply
Interested candidates should submit a resume and a brief message explaining why they are interested in the General Manager role at VRTX Fitness.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $55,000 - $60,000