What are the responsibilities and job description for the Medical Case Manager – Bilingual position at VRS?
We’re Hiring: Bilingual Medical Case Manager (Spanish & English)
Location: Asheville / Greenville area
Industry: Personal Injury Law
Annual Salary: $50,000–$60,000
Employment Type: Full-Time
Hiring Company: Confidential
We’re looking for an organized, compassionate Medical Case Manager to support clients receiving medical treatment following personal injuries.
You’ll coordinate appointments, track treatment progress, and keep clients, healthcare providers, and the legal team informed throughout each case. This role suits someone who communicates clearly, follows through consistently, and helps clients navigate a stressful time with care and professionalism.
• Manage a caseload of personal injury clients throughout their medical treatment.
• Communicate with clients in Spanish and English, providing updates and answering questions about treatment coordination.
• Coordinate medical appointments, referrals, and follow-ups with healthcare providers.
• Track treatment progress, identify delays or gaps in care, and flag concerns to the appropriate team.
• Request and follow up on medical records, bills, and treatment updates.
• Maintain accurate, organized client records and case documentation.
• Work closely with attorneys, legal staff, and healthcare providers to keep cases moving.
• Provide professional, compassionate client support while handling sensitive information with discretion.
• Fluency in Spanish and English, with strong written and verbal communication skills.
• Experience in medical case management, personal injury case management, healthcare coordination, or a related role is preferred.
• Familiarity with medical records, healthcare procedures, and personal injury cases is an advantage.
• Strong organizational skills and attention to detail.
• The ability to manage multiple cases, prioritize follow-ups, and meet deadlines.
• Professional telephone communication and strong client service skills.
• Sound judgment when handling confidential and sensitive information.
• Annual salary of $50,000–$60,000, depending on experience and qualifications.
• Benefits will be discussed during the hiring process.
If you’re organized, proactive, and committed to helping clients navigate their care, we’d love to hear from you.
Salary : $50,000 - $60,000