What are the responsibilities and job description for the Executive Director | Pain Management Clinic position at VRS?
We’re Hiring: Executive Director | Pain Management Clinic
Reports To: Ownership / Governing Board
Works Closely With: Medical Director, Physicians, Clinical Manager, and Department Leaders
About the Role
We’re looking for an experienced healthcare business leader to oversee the clinic’s financial performance, daily operations, administrative teams, and growth strategy.
As the senior non-clinical executive, you’ll turn organizational goals into clear plans, establish accountability across departments, and build the systems and teams needed to support sustainable growth. You’ll work closely with physicians and clinical leadership to support quality patient care and a positive patient experience.
What You’ll Do
Financial Management
• Develop and oversee the annual operating budget.
• Monitor revenue, expenses, profitability, and cash flow, taking corrective action when performance falls short.
• Work with relevant teams to improve accounts receivable performance and financial reporting.
• Identify opportunities to grow revenue and manage costs.
• Review and approve expenditures, contracts, and vendor agreements within delegated authority.
Strategy and Business Development
• Lead strategic planning and translate priorities into measurable operating plans.
• Evaluate new service lines, expansion opportunities, and market demand.
• Monitor payer changes, industry developments, and competitive activity.
• Build relationships with referral sources, business partners, and community stakeholders.
• Lead initiatives that strengthen referral growth and new patient acquisition.
Operations and Patient Experience
• Oversee non-clinical functions, including administration, scheduling, patient service, facilities, and business support.
• Set departmental goals, performance standards, and accountability measures.
• Improve workflows, scheduling, productivity, and the patient experience.
• Lead process improvements and organizational change.
• Maintain clear policies, procedures, and operational controls.
People Leadership
• Recruit, develop, and retain administrative managers and staff.
• Set clear expectations and support managers in addressing performance gaps.
• Lead regular leadership meetings and strengthen collaboration across departments.
• Build a workplace culture grounded in accountability, professional development, and patient service.
Compliance and Governance
• Oversee non-clinical compliance with applicable healthcare regulations, employment laws, and organizational policies.
• Partner with clinical leadership, legal counsel, HR, and compliance advisors to address risks.
• Maintain appropriate documentation, reporting, and governance practices.
• Provide ownership or the governing board with regular financial, operational, and strategic updates.
What We’re Looking For
• A bachelor’s degree in Healthcare Administration, Business Administration, Finance, Operations Management, or a related field.
• A master’s degree, such as an MBA or MHA, is preferred.
• Approximately 7–10 years of progressive leadership experience in healthcare operations, physician practice management, ambulatory care, or pain management is preferred.
• Experience leading multiple departments and supervising managers and non-clinical teams.
• Demonstrated success managing budgets, improving financial performance, and delivering growth initiatives.
• Strong financial analysis, strategic planning, and project management skills.
• Knowledge of healthcare practice operations and applicable regulatory requirements.
• Clear communication, sound judgment, and strong relationship management skills.
How Success Will Be Measured
• Revenue growth, operating margin, and budget performance.
• Accounts receivable performance.
• Patient satisfaction and scheduling effectiveness.
• Referral growth and new patient acquisition.
• Employee retention and team performance.
• Operational productivity and progress against strategic goals.
You’ll bring the ability to set direction, follow through on execution, and help teams deliver measurable results while supporting the clinic’s commitment to quality patient care.