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Claims Investigator

VRC Investigations
San Mateo, CA Full Time
POSTED ON 12/13/2025 CLOSED ON 3/30/2026

What are the responsibilities and job description for the Claims Investigator position at VRC Investigations?

We currently have opportunities for experienced, self-determined, and highly motivated CLAIMS INVESTIGATORS that would like to join our team of professionals in our efforts to deter and combat insurance fraud. This is a work from home, full-time hourly position available in our rapidly expanding Special Investigations Unit. This is a hybrid position requires that requires travel in advertised city and state.

VRC is seeking qualified candidates to conduct multi-line insurance investigations suspected of insurance fraud or other irregularities as requested by our clients by obtaining in-person interviews; identifying, collecting and preserving relevant evidence and documenting all findings into a clear, concise and timely investigative report. SIU investigates auto, property, Workers’ Compensation, and liability claims of varying complexity in which specific indicators have been identified; and coordinates with law enforcement and / or the state fraud bureaus for regulatory compliance and criminal prosecutions.

The successful candidate will have related experience in one or more of the follow areas:

A Minimum Of 5-10 Years Of Experience As a

  • Private Investigator / SIU Investigator
  • Claims Adjuster
  • Law Enforcement
  • Military Police / CID
  • Or other related investigative fields

Core Duties & Responsibilities

  • Ability to investigate multiple insurance lines of business for potential fraud
  • Conduct phone or in-person recorded statements with insureds, claimants, and witnesses
  • Provide daily updates regarding current files
  • Conduct scene investigations
  • Obtain investigative photographs
  • Maintain and report investigative expenses
  • Completes detailed and accurate investigative reports

Applicants Must Meet The Following Requirements

  • Excellent verbal and written communication skills
  • Ability to analyze information, develop logical questions and accurately report findings
  • Proficiency in Microsoft Office programs
  • Excellent time management skills
  • A customer service focus
  • A strong desire to learn and work as a team
  • Be willing to travel
  • Possess a valid driver’s license and provide MVR
  • Current Private Investigator license may be required in some states
  • Must pass a drug test, and pre-employment testing
  • Upon hiring, paid formal training is provided.

Benefits

VRC provides their investigators with necessary equipment and comparable pay to include drive time, above normal commute mileage reimbursement, company paid licensing fees in most states and allowance for non-reimbursed business expenses. VRC also offers medical, dental, vision, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan.

Compensation

VRC employees are paid on a bi-weekly basis. Investigators are paid a competitive hourly wage to commensurate with experience between $30 - $35 per hour.

For more information and to apply, please visit our web site located at https://vrcinvestigations.com/

Salary : $30 - $35

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