What are the responsibilities and job description for the On Site Property Care Specialist position at Voyago Vacation Rentals?
On Site Property Care Specialist
Estes Park, Colorado
Full-Time | Starting at $21 - $23/hour Benefits (Medical/Dental/Vision & 401K)
About Us
Voyago vacation Rentals is an innovative vacation rental company that prides themselves on the service and experience that we deliver. Our portfolio is growing, and we are searching for a hard-working, self-motivated, success driven, “whatever it takes” individual to join our unstoppable team. If you are looking for a career change for a fun, energetic, guest experience driven company, then we have just the job for you!
Position Overview
We are looking for a reliable, hands-on team member to support our day-to-day operations and ensure every guest arrival and stay is seamless. This role combines property inspections, guest support, and maintenance perfect for someone who enjoys variety and problem-solving.
Key Responsibilities
- Perform pre-inspections on each cabin prior to every guest arrival. This would entail putting out all patio furniture and checking the cleanliness of the entire cabin to ensure housekeeping maintained our standards and it is guest ready.
- Perform post-inspections on each cabin after every clean to ensure housekeeping has met our standards.
- Check on the wellbeing of cabins when vacant. A cabin should never be unattended for a period of 48 hours without going inside. This would be tracked and logged along with a cabin checklist.
- Accommodating guests special needs providing items to cabins such as high chairs, cribs etc.
- Respond to guest requests (delivering items like towels, coffee, toiletries, etc.)
- Troubleshoot and resolve guest issues in a timely, professional manner.
- Perform basic maintenance tasks, including:
- Touch-up paint
- Changing lightbulbs
- Appliance troubleshooting
- Minor fixes and repairs
- Assist with hot tub care, including chemical treatments.
- Clean all entry ways to cabins, and power wash exterior decks.
- Help ensure properties are always guest-ready and well-maintained.
- Willing to be on call if there is an emergency in a cabin such as a water line break or gas issue.
What We’re Looking For
- Strong attention to detail and a proactive mindset
- Friendly, professional demeanor with a guest-first attitude
- Basic maintenance/handyman skills
- Ability to work independently and manage time efficiently
- Demonstrate a proven positive attitude, ability to organize, multi-task and communicate effectively.
- Reliable transportation (required)
- Flexibility to work weekends and respond to occasional after-hours guest needs
- Some proficiencies in mobile applications
Compensation & Benefits
- Starting at $21 - $23/hour
- Health benefits
- 401(k) plan
Why Join Voyago?
You’ll be part of a supportive, tight-knit team in one of the most beautiful destinations in Colorado. Every day is different, and your work directly impacts the guest experience and success of our homes.
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21 - $23