Store Manager and Corporate Retail Leader

About Us:

Voluspa unveils scents that surprise, delivered with visual delight—an intersection of luxury home fragrances and artistic elements of home décor that inspire fans to spark their self-expression. Founded in 1999, Voluspa is an industry-leading luxury home fragrance brand that designs, markets, and manufactures products in-house, and distributes them worldwide.

About our Culture:

Voluspa attracts the most talented, innovative, and creative minds in the luxury goods industry. We offer a collaborative and family-oriented environment, uncapped growth possibilities, and lucrative benefits focusing on the well-being of every employee.

Your Impact:

This is a pivotal leadership role anchored in store management at the Irvine Spectrum location, with an oversight across select retail locations to ensure brand consistency and operational alignment. The Store Manager & Corporate Retail Leader drives a high-performing Voluspa store selling culture to meet or exceed sales, KPI, and profitability goals. They promote positive brand interactions with all customers while serving as a key liaison between store operations and Voluspa Corporate—supporting companywide branding initiatives, product launches, and strategic alignment.

Your Focus:

Store Leadership

• Directly responsible for the Voluspa Irvine Spectrum store achieving or exceeding sales, KPI, and profitability goals through effective short and long-term planning and expense control.
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service in accordance with company standards.
• Develop, and retain results-driven employees who consistently achieve or exceed sales and KPI goals.
• Train and communicate current collection knowledge to all employees, ensuring the sales team is fully educated on brand pillars and seasonal strategy.
• Conduct monthly coaching and counseling sessions to review performance and provide constructive, timely feedback.
• Develop and manage bench strength to ensure maximum store coverage at all times.
• Positively impact store results by analyzing business performance, customer buying habits, and product trends.
• Maintain the highest level of visual merchandising and housekeeping standards.
• Partner with Voluspa Corporate to place orders in a timely manner and maintain accurate stock levels.
• Ensure proper procedures are followed regarding cash handling, credit card processing, and loss prevention compliance.
• Responsible for meeting or exceeding payroll budget goals within the store.
• Manage an effective staff schedule according to traffic trends.
• Partner with Store Managers to prepare, implement, and execute scheduled inventory.
• Provide senior management with a weekly business recap.
• Identify innovative business opportunities and champion the execution of approved initiatives.

Corporate Retail Alignment

In addition to store leadership, this role carries a limited multi-store oversight responsibility to ensure brand and operational consistency across select locations, and to serve as a strategic conduit to corporate teams.

• Serve as a liaison between field stores and corporate functions including Merchandising, Marketing, HR, and Operations—communicating goals, initiatives, and changes clearly and timely.
• Collaborate with Voluspa Corporate on companywide events, sales, promotions, and launches; support in-store activations and local marketing initiatives.
• Provide corporate teams with field feedback on market trends, competitive activity, and customer preferences to inform brand strategy.
• Support new store openings and brand expansion initiatives as needed.
• Conduct periodic visits and light audits of assigned stores to ensure consistent brand execution, visual merchandising standards, and luxury service protocols.

Education:

• Bachelor's degree preferred (Business or related field).

Job Requirements:

• Proven experience in a store manager role in a luxury retail environment.
• Outstanding ability to communicate and embody the brand message.
• Clear understanding of scheduling and payroll management.
• Proven ability to develop and manage high-performing individuals.
• Strong understanding of retail KPIs including conversion, average transaction value, units per transaction, and client retention.
• Strong written and verbal communication skills with the ability to influence at all levels.
• Well-developed organizational, training, and analytical skills.
• Demonstrated ability to sell in a world-class luxury customer service environment.
• Outgoing, positive, and energetic personality.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Must be able to work on your feet all day and lift up to 15 lbs. on a regular basis.
• Experience using a POS system; Shopify preferred.

Compensation:

• Dependent on experience.

Benefits:

• Comprehensive medical, dental/ortho, vision, and voluntary coverage.
• Term life insurance.
• 401(k) retirement plan with company matching.
• Paid holidays and accrued PTO.
• Access to wellness programs and gym/fitness reimbursements.
• Exclusive employee discounts on Voluspa products.
• Tuition reimbursement and learning programs, workshops, and development opportunities.
• Team-building events, social gatherings, and retreats.