What are the responsibilities and job description for the Executive Vice President - External Affairs position at Volunteers of America?
Executive Vice President - External Affairs
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Job Details
Posting Details
Posted on January 6, 2026
LocationsShowing 1 location
Alexandria, VA 223143427, USA
On-site
External Services
Full-Time
Requisition #: EXECU007314
Description
Volunteers of America (VOA) is a faith-based, nationwide nonprofit organization dedicated to helping those in need rebuild their lives and reach their full potential. The VOA network includes more than 16,000 full-time professionals empowering 1.5 million people annually through our 29 affiliates in 46 states. We provide hundreds of service programs, including those for seniors and people with disabilities, those experiencing homelessness and those recovering from addiction. VOA is one of the nation’s most comprehensive human services charities, offering programs for communities, individuals and families.
VOA is seeking an Executive Vice President in support of our External Affairs department. This position's objective has a strategic responsibility to develop a brand message and implementation of external affairs strategy through VOA communications, public policy and strategic partnerships. The selected candidate for this role will be responsible for the implementation of said strategy and working in partnership with the Development Department. This implementation includes actions at the national level designed to represent the organization as a whole, as well as efforts designed to increase the capacity of our local operations to execute the strategy.
Primary Responsibilities:
Stakeholder Engagement
Build and maintain relationships with key stakeholders, including community organizations, government agencies, and corporate partners
Will be a champion for customer service to the affiliates
Marketing and Communications
Develop brand identity and communication strategy for new strategic direction in Community Engagement with Vice President of Communications, that enhances the organizational reputation and brand
Implement by developing collateral materials and focusing Volunteer of America publications
Raise public awareness of Volunteers of America and the Strategic Direction, ensuring an appropriate degree of consistency in both the messages conveyed and the means/methods employed to convey them
Develop and implement strategies to ensure increased involvement of the general public in community engagement, our programs and a broader mission of service
Fundraising
Work in partnership with the Development Department to implement combined strategies for fundraising and branding
Public Policy
Develop and implement public policy strategy for the new strategic direction with Vice President of Public Policy
Direct other Volunteers of America’s public policy issues regarding social justice and government relations strategies
Devise and implement strategies to engage the organization in advocacy
Ensure that Volunteers of America's program experience and insight continues to add a distinctive and nonpartisan voice and perspective to the policy discussions and that its broader communications reflect its advocacy policy priorities
Coordinate a government relations plan that creates key liaisons with all critical government agencies
Work with affiliates to increase their public policy strategies, build a robust public policy network and create a vision for national alignment
Management
Foster a culture of accountability and continuous improvement within the departments
Develop strong business analytics and metrics to monitor and improve department performance
Serve and collaborate with executive team members and provide leadership to the organization
Work closely with the Chief Operating Officer and executive team members to develop and manage strategic direction
Direct, manage and motivate external affairs team
Strategize and contribute as a member of the senior management leadership of the entire organization
Required Knowledge, Skills and Abilities:
Record of success in a decentralized, federated, growing, multi-state service organization and familiarity with the development of community engagement
Strong understanding of impact measurement framework ad methodologies
Ability to embrace and support our Ministry
Keen analytic and systems thinking skills that support and enable sound decisions in a complex organization
Enterprising foresight coupled with an entrepreneurial spirit to recognize future trends and new opportunities
Consultative style that ensures the transfer or acquisition of knowledge to, from, and among affiliate organizations with a focus on making our affiliates wildly successful
Inviting style characterized by responsiveness and accessibility to staff and affiliates
Ability to listen and communicate clearly, effectively and persuasively at all levels of the organization, both orally and in writing
Ability and political savvy to build and sustain relationships with many constituencies, both internal and external, including affiliates, colleagues and funding sources
Proven ability to lead, direct and empower senior level professionals
Ability to think and implement strategically to attain the organization’s long-range vision
Ability to work flexible hours. Ability to travel is required
Qualifications:
Physical Capabilities:
Lifting: Requires lifting materials up to 10 lbs.
Ability to stand or sit at a computer for prolonged periods
Working Conditions:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
This position will take place primarily in an office setting
Education And Experience:
7 to 10 years in a leadership role at an organization, with a record of success in executive leadership and strategic visioning
Advanced degree preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Employment with VOA is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Senior Vice President of Human Resources.
Qualifications
Experience
Required
7-10 years: 7-10 years of relevant work experience