PASTORAL CARE COORDINATOR

Pastoral Care Coordinator

Classification: Exempt
Reports to: Senior Director of Ministry

Date:  August 2024

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.

At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets.  As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization. 

­­­­­­­­­­­­­­­­­­JOB DESCRIPTION

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Summary/Objective 

The Pastoral Care Coordinator coordinates ministry services for staff, clients, and volunteers. This includes but is not limited to residential and outpatient addiction treatment, outpatient mental health care, and residential housing services. This position will build and maintain relationships with community faith partners to support client growth, cultivate volunteers, and facilitate activities that support emotional and spiritual wellness.

Essential Functions

• Process client spiritual interest and exit forms
• Coordinate Christian Enhancement Programming (CEP) in various programs
• Provide a regular schedule of pastoral care opportunities for clients.
• Build and maintain relationships with Churches and spiritual organizations
• Conduct ministry presentations to partners, donors, and volunteers
• Coordinate volunteer participation with clients
• Monitor patient attendance of CEP groups
• Document group notes when necessary
• Work with the Senior Director of Ministry to create and approve the curriculum
• Work with relevant staff to determine solutions and provide accountability to patients when necessary.
• Assist staff with patient discharge planning, making referrals to spiritual resources in the patient's home community to support their recovery.

Competencies

• Interpersonal and collaboration skills are necessary.
• Effective organizational skills.
• Exercise discretion and independent judgment.
• Take the initiative and meet established goals.
• Work with a variety of computer software programs; Microsoft Word, Excel, and Desktop Publishing
• Communication proficiency and practical communication skills, both oral and written with co-workers, potential clients, and referral sources in person and using a telephone, email, and fax.
• Work with potentially difficult people in crises.
• Maintain the confidentiality of information to include protected health information.
• Work with a team in developing and updating the curriculum for CEP groups.

• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the organization.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5 p.m., with some occasional evening and weekend work required.

Travel

Some travel is expected for this position.

Required Education, Experience or Eligibility Qualifications

• Background in Christian ministry/Ordination with four years' experience in the field

  -Or-

A degree in Christian counseling/Biblical studies with 1-year experience in an equivalent field.            

• Must have a current and valid driver's license with no restrictions to become fully insurable.
• Will become commissioned as a Volunteers of America minister within the first year of employment.
• All candidates will need prior approval before being hired by the Wyoming Department of Corrections (WDOC) and Bureau of Prisons (BOP) to work with offenders in our Re-Entry program and also complete forty hours of training from both agencies. 

Preferred Education and Experience

• Bachelor's degree in Christian counseling/biblical studies from an accredited Theological Seminary with one or more years of experience in the field.
• Lived experience allowing the employee to complete Peer Certification training and provide Peer Support group/individual care.  

EEO Statement

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics.  Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.  If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.