What are the responsibilities and job description for the Overnight Unit Supervisor position at Volunteers of America Minnesota?
Come join our life-changing team building hope, resilience and well-being as an Overnight Unit Supervisor in a Youth Residential Treatment Facility!
Shift Details: Full-time – 40 hours/week
Schedule: Overnights - between the hours of 10:00pm-8:00am with flexibility required for a 24 hour facility, some evening and weekend hours to be expected
Compensation: $55,000-$60,000 annual salary
Location: Avanti - 10300 Flanders St NE, Blaine, MN 55449
About the job:
The Unit Supervisor is responsible for the overnight operation of the living unit, providing leadership, supervision, and clinical-minded oversight to ensure a safe, trauma-informed, therapeutic, and structured environment. This role ensures unit operations align with organizational values, best practices in youth residential treatment, regulatory standards, and a culture of professional excellence and accountability.
Essentials:
Leadership & Supervision
- Provide consistent, supportive, and trauma-informed supervision to overnight residential staff, modeling professionalism, emotional regulation, and therapeutic engagement.
- Schedule, manage, and supervise overnight residential staff, including 1:1 supervision, coaching, corrective action, and performance evaluations.
- Promote staff practice is youth-centered, strengths-based, culturally responsive, and aligned with treatment goals.
- Foster a culture of standards of excellence, ethical practice, and continuous quality improvement.
Therapeutic & Best-Practice Implementation
- Ensure unit operations reflect evidence-based and best practice standards in youth residential treatment.
- Coach and monitor staff use of approved crisis intervention techniques (e.g. Handle With Care) with a focus on safety, dignity, and least-restrictive interventions.
- Support staff in understanding trauma responses and applying trauma-informed approaches during overnight care and crisis response.
Safety, Compliance, & Quality Assurance
- Maintain a safe, clean, and orderly living environment that promotes emotional and physical safety for youth and staff.
- Conduct and coordinate walkthroughs, safety searches, room switches, and facility monitoring.
- Participate in drills, audits, and compliance activities related to CARF accreditation and licensing requirements.
- Complete planned and random quality assurance camera for reviews for safety, documentation quality, and incident review.
- Review, approve, and audit residential documentation in Credible to ensure accuracy, timeliness, and clinical appropriateness.
- Adhere to HIPAA privacy, security, and confidentiality standards at all times.
Collaboration & Administrative Responsibilities
- Collaborate closely with the Program Manager, Operations Support Specialist, and interdisciplinary team to ensure consistent program implementation.
- Coordinate with Human Resources regarding payroll, staffing concerns, and personnel documentation.
- Maintain accurate and up-to-date staffing and training records for residential counselors.
Decision Making & Initiative
- Enforce, evaluate, and support implementation of organizational policies and procedures.
- Provide input into short- and long-term operational planning in collaboration with program leadership.
- Participate in the ASP on-call rotation.
- All other duties as assigned.
Job Highlights:
- Medical, Dental & Vision Insurance
- 403(b) Retirement Plan
- HSA & FSA Programs
- Employer Paid Life Insurance and Long-Term Disability
- Quality training, continuing career education and leadership programs
- Paid Time Off (Vacation, Holiday & Sick Days)
Required Qualifications:
- BA/BS or equivalent experience.
- MN Statute 245I Mental Health Practitioner qualification.
- At least 1 year of successful leadership experience demonstrated in the mental health field, previous experience working with children/adolescents in residential treatment or related therapeutic setting, preferred.
- Demonstrated knowledge of trauma-informed care, professional boundaries, and best practices in youth services.
- Must be 21 year of age or older with a current and valid Driver’s license with an acceptable driving record
About Us:
Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.
Take pride in helping others and join us today!
At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
Salary : $55,000 - $60,000