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Family & Community Liaison/Site Coordinator

Volunteers of America - Dakotas
Sioux, SD Full Time
POSTED ON 12/5/2025 CLOSED ON 1/3/2026

What are the responsibilities and job description for the Family & Community Liaison/Site Coordinator position at Volunteers of America - Dakotas?

Job Details

Description

Department: Out of School Time

Job Status: Full Time

Reports To: Director of Out-of-School Time Programs with additional oversight from Out-of-School Time Operations Manager

Position Supervises: Youth Development Professionals

Work Schedule: Monday-Friday, 9:30 AM-6:00 PM, with a 30-minute break. Some flexibility for occasional evenings or mornings – no weekends required.

Position Summary

Are you passionate about making a direct impact on students’ lives? Join our team as a Family & Community Liaison/Site Coordinator! In this role, you’ll be at the heart of our afterschool and summer programs, working closely with students, families, school-day staff and out-of-school time staff to provide enriching and supportive experiences. You’ll ensure students receive the help they need to thrive.

The Family & Community Liaison/Site Coordinator plays a crucial role in ensuring the success of our out-of-school time program for elementary students. With a proactive and positive approach, this position oversees day-to-day operations, ensuring a safe, clean, and inviting environment that complies with all licensing standards. This role includes creating engaging schedules, developing lesson plans, and maintaining accurate student records, all while actively supervising students to ensure their safety and support their academic and social growth.

The Family & Community Liaison/Site Coordinator empowers Youth Development Professionals by identifying their strengths and opportunities, providing the appropriate guidance and support, and modeling positive, active, and engaged behavior. The ability to foster a welcoming atmosphere for both staff and students is essential. The Family & Community Liaison/Site Coordinator is dedicated to engaging with students through games, play, and conversation and helping to create an environment that promotes learning, growth, and positive behavior, all in alignment with the organization's mission and values.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

Direct Student Support

  • Work closely with students during the school day and afterschool to improve math, reading and social skills
  • Connect students who are facing challenging circumstances with resources to help them be successful
  • Assist students during key transitions (e.g., moving to a new grade or school)
  • Assist in coordinating mentoring programs to support students’ growth and development

Afterschool and Summer Programming

  • Collaborate with community programs to bring engaging and enriching activities to our out-of-school time programs
  • Facilitate communication between school-day and afterschool staff to ensure seamless support for students
  • Lead social skill groups using evidence-based curriculum
  • Assist Youth Development Professionals in providing direct care and supervision during afterschool and summer program hours
  • Develop daily and weekly site schedule
  • Plan and facilitate a minimum of four lessons per month
  • Develop a lesson plan schedule, assign Youth Development Professionals to lesson plan, review lesson plans and provide feedback as necessary
  • Help students with personal hygiene, which may include diaper changes, toileting assistance, handwashing, etc.
  • Support students and implement consequences as identified in the organization’s policies and procedures and any written behavior plans
  • Purchase supplies required for activities, track expenditures and stay within allocated budget
  • Communicate with parents daily, including both positives and challenges
  • Educate parents on check-in and out process, enrollment process, etc.

Family & Community Engagement

  • Build strong connections with families to understand their needs and connect them with resources to help them thrive
  • Lead or participate in family engagement events to foster a supportive community
  • Work alongside school administration and community partners to plan and/or participate in school wide and community wide events
  • Coordinate educational opportunities for families on various topics to support student success

Record-Keeping

  • Maintain site binders with necessary student information
  • Accurately record student attendance and communicate any changes in enrollment
  • Accurately maintain snack records and other required reporting

Supervisory

  • Plan and facilitate weekly site meetings
  • Review and approve Youth Development Professionals’ timeclocks
  • Complete annual reviews for Youth Development Professionals
  • Review weekly staff schedule
  • Report any staff absences to Out-of-School Time Operations Manager
  • Monitor staff levels to maintain appropriate staff to child ratios and immediately report any staffing issues to Out-of-School Time Operations Manager

Collaboration

  • Set and achieve goals with agency and school principals
  • Collaborate regularly with agency and school leadership to ensure consistent support for students
  • Participate in leadership teams and meetings to stay aligned with organizational goals
  • Ensure timely and effective communication with all school administration, Community Learning Center & Volunteers of America Dakotas staff.

Other

  • Complete all required trainings
  • Complete administrative tasks on time (e.g. timesheet, credit card reporting)
  • Attend required staff meetings
  • Report any safety, maintenance or equipment concerns as soon as possible
  • Maintain high level of confidentiality with sensitive information
  • Report any instances (or suspected instances) of child abuse and neglect to proper authorities

Responsible For Other Duties As Assigned.

POSITIONS QUALIFICATIONS SKILLS & ABILITIES

Education: A high school diploma or GED is required. Associate’s degree or higher or equivalent combination of education and experience preferred.

Experience: At least one year of experience in school-aged care, education, social services, or a related field.

Skills: Excellent verbal and written communication skills. Strong ability to build relationships with school administrators, personnel, students, parents, and the public. Knowledge of community resources and experience working with underserved populations is a plus.

Licenses: Valid driver's license and reliable transportation.

Other Requirements: All candidates must be at least 18 years old

PHYSICAL DEMANDS

  • Ability to Stand, Walk, sit, manually manipulate, reach outward and above shoulders, speak, climb, crawl, squat, kneel, and bend on a daily basis
  • Capability to Lift, carry, push or pull up to 30 lbs on a daily basis
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Salary.com Estimation for Family & Community Liaison/Site Coordinator in Sioux, SD
$76,480 to $99,446
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