What are the responsibilities and job description for the Inbound Customer Service Representative position at Voltary Group?
If you’re considering a change and want something stable, people-focused, and rewarding, our St. Louis office is hiring an Inbound Customer Service Representative. This is a great opportunity for anyone ready to build long-term professional skills in a welcoming, structured environment.
Your Day-to-Day
- Handle incoming customer calls with patience and professionalism
- Answer questions, provide guidance, and walk customers through solutions
- Input call notes and customer details into internal systems
- Work alongside supervisors to maintain excellent service levels
- Stay organized, calm, and customer-focused throughout each shift
Ideal Candidate Profile
- Strong verbal communication and active listening skills
- Comfortable speaking with customers over the phone
- Entry-level friendly — we train thoroughly
- Quick learner with good attention to detail
- Dependable, punctual, and team-oriented
- Able to navigate basic computer systems confidently
What You’ll Receive
- Paid training and ongoing coaching sessions
- A consistent full-time schedule
- Weekly or biweekly pay (depending on company structure)
- Career pathways into leadership, quality assurance, or training roles
- Positive, supportive workplace culture
- Benefits package may be available based on position
Job Types: Full-time, Part-time
Pay: $17.00 - $23.00 per hour
Benefits:
- Bereavement leave
- Free parking
- Paid time off
Work Location: In person
Salary : $17 - $23
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