Charleston Market Lead

Role: Sports Director, Charleston

Location: Charleston, SC

Employment Type: Full-Time

Compensation: $85,000 - $95,000

Company Description

More than 450,000 users Coast to Coast leverage Volo to organize, meet, communicate and play within their community through fitness and social activities. Whether it's a performance sport like soccer, or a social activity like cornhole, Volo provides something real. Real interaction, real activity, real fun, and real impact.

Volo is a movement—for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they’re connecting with, and share experiences over the length of a season.

If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.

• Ranked Among Inc-5000 Fastest Growing Companies
• Serving more than 20,000 kids in free youth sports programs
• Over 200,000 Adult Participants Nationwide
• Operating across 12 major U.S. markets & counting ...
  
  

Position Overview: The Charleston Lead is responsible for driving revenue growth, securing venues and permits, and building community partnerships to ensure the long-term success of a recently acquired Volo market. This role is both strategic and hands-on, blending sales leadership with operational execution. The Charleston Lead will spearhead local growth efforts, while also bringing the staff, venues, and players into Volo’s systems and culture.

This opportunity is designed for internal team members. The selected individual will continue in their current role while taking on additional leadership duties in Charleston. They are expected to re-locate and be full time lead of Charleston in Q1 of 2026.

Key Responsibilities

Revenue Growth & Sales Leadership

• Set ambitious seasonal and annual revenue targets for the market; track progress and pivot tactics as needed.
• Analyze historical sales data, identify trends, and build projections to inform program planning.
• Develop and execute seasonal sales plans including email campaigns, text pushes, digital ads, captain calls, and community activations.
• Drive new player acquisition while retaining existing teams and customers.
• Identify and secure corporate opportunities, sponsorships, and bar/restaurant partnerships to grow market revenue.
• Build local partnerships with gyms, apartments, and community organizations to create steady pipelines of new players.
  
  

Venue & Permit Acquisition

• Secure both public and private permits
• Build and maintain relationships with local government officials, parks departments, and private facility operators.
• Negotiate favorable agreements with venues, bars, and vendors to maximize margins and strengthen community presence.
  
  

Programming & Growth Execution

• Translate sales goals into program plans: leagues, tournaments, pickups, and events.
• Build leagues and events in Volo Tech, ensuring schedules, divisions, and policies are set accurately.
• Manage seasonal planning sheets, program approval processes, tournament design, and playoff scheduling.
• Ensure weather, storage, and contingency plans are in place to protect revenue and player experience.
• Activate bar specials, sponsorships, and community events that support program growth and retention.
  
  

Marketing & Community Activation

• Partner with HQ to adapt national campaigns and create local marketing assets.
• Announce registration openings, send targeted blasts, and launch seasonal campaigns.
• Schedule and execute community activations and sponsorship events.
• Write and distribute monthly newsletters, manage in-season player communications (standings, playoffs, FAQs), and monitor social media engagement.
  
  

Staff Leadership & Integration

• Recruit, hire, and train part-time staff & referees, field manager to support program execution.
• Ensure payroll, scheduling, and training processes are accurate and timely.
• Build a strong part-time staff culture through communication, recognition, and development.
• Support integration of acquired staff into Volo systems, values, and workflows.
  
  

Customer Experience & Service

• Ensure customer satisfaction and retention by addressing complaints, flagged ratings, and survey feedback.
• Respond to escalated customer service emails, calls, and social media inquiries.
• Maintain a high Net Promoter Score (NPS) by delivering quality programming and proactive communication.
  
  

Your Expected Skill Set & Experience

MUST-HAVES

• 5 - 7 Years Experience, ideally in a sport or event management and/or business development capacity
• Experience managing a team
• Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
• Detail-oriented project manager – you have experience managing multiple projects across function areas and feel comfortable wearing many hats
• Excellent written and verbal communication skills
• Dynamic personality interested in working in, and contributing to, a fun and active office environment
  
  

“WOW” US WITH

• Experience managing a budget
• Experience growing a team
• Entrepreneurial experience
• Operational exposure to high-growth environments and consumer-based industries such as sports, media, or entertainment
• Passion for community, health, and social wellness initiatives
  
  

Benefits

• Health, dental, and vision insurance
• 401(k) Plan
• Paid time off and holidays
• Paid Parental Leave
• Employee discounts on Volo Sports programs and events
• Annual Company Events
  
  

Additional Information

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.