What are the responsibilities and job description for the Technical Training Specialist position at Vogelsang?
About Vogelsang USA
Vogelsang USA is a recognized leader in the design and manufacture of high-performance rotary lobe pumps, macerators, and related systems for industrial, municipal, and agricultural applications. Our commitment to German engineering quality and American service excellence has made us a trusted partner for engineered fluid-handling solutions across North America.
Position Overview
We are seeking an experienced Technical Training Specialist to lead and deliver hands-on technical training programs for Vogelsang employees, distributors, and customers. This role will be based at our Ravenna, OH facility and is ideal for someone with strong mechanical aptitude and a passion for teaching and communicating technical concepts clearly.
Key Responsibilities
- Develop, deliver, and manage in-person technical training programs on Vogelsang rotary lobe pumps, macerators, and system components.
- Conduct hands-on demonstrations and workshops covering assembly, maintenance, and troubleshooting.
- Create and update training materials, including manuals, presentations, and instructional videos.
- Coordinate new product training and certification programs for service and sales personnel.
- Maintain the Vogelsang training center and ensure equipment is in optimal condition for instruction.
- Evaluate training effectiveness and incorporate feedback to continuously improve learning outcomes.
- Collaborate with Service, Engineering, and Sales teams to align training content with company goals and technical updates.
- Provide occasional on-site training and technical support to distributors and customers (travel up to 20%).
Qualifications
- Bachelor’s degree in Mechanical Engineering, Industrial Technology, or a related technical discipline.
- 3–5 years of experience in technical training, field service, or product support within an equipment or manufacturing environment.
- Strong mechanical and electrical understanding; ability to explain, demonstrate, and troubleshoot mechanical systems.
- Excellent verbal and written communication skills with experience presenting to technical and non-technical audiences.
- Proficiency with Microsoft Office; experience creating training videos or e-learning modules is a plus.
- Benefits Include:
- Comprehensive health, dental, and vision insurance
- Company-matched 401(k) retirement plan
- Paid vacation and holidays
- Professional development and training opportunities
- Stable, growing company with an excellent culture and global support network