Patient Service Coordinator

VNA Health Group is looking for a dedicated and organized Patient Service Coordinator Per Diem to join our Extended Hours Homecare team! In this key role, you will help support our mission by ensuring patients receive the care they need—on time and with compassion. The Patient Service Coordinator will be responsible for coordinating multiple teams with the Extended Hour’s Managers to assure appropriate patient assignments on weekends and holidays by the Extended Hours Staff. This position has flexibility with hours.

Principal Responsibilities:

• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers

• Coordinates and arranges visits with weekend field staff as indicated by the Extended hours Manager

• Assigns all visits as directed on team reports and communicates outcomes at the end of the shift

• Responds to the call center agents messages and refers clinical questions to the Extended Hours Triage Manager

• Adheres to the organization’s policy in regards to absenteeism and appearance

Job Competencies & Minimum Qualifications:

• High School Diploma/GED required; Associate or Bachelor’s degree a plus

• 2-3 years’ office experience required; medical background preferred

• Strong computer skills and proficient in MS Office Suite

• Strong organizational skills

• Strong customer service and interpersonal skills

Working Conditions/Physical Demand: Hybrid position working from home with rotation in a Business Office Environment. Heavy phone and computer use with high demand of good communication at a steady pace.

In compliance with New Jersey's Pay Transparency Act, the compensation range for this position is USD $16.00 to USD $24.00. When determining an offer, VNA Health Group considers factors such as the scope and responsibilities of the role, the candidate's work experience, education/training, relevant skills, internal pay equity, and market and organizational conditions. For more details about our benefits, please visit our Careers page.

EEOC

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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