What are the responsibilities and job description for the Intake Support Specialist position at VNA an affiliate of Midland Care Connection?
Job Details
Job Location: Kansas City , MO
Position Type: Full Time
Salary Range: Undisclosed
Job Shift: Day
Description
We are seeking an Intake Support Specialist to provide administrative and intake coordination support to our Clinical Services team. This role ensures efficient data entry, visitor reception, patient intake processing, and office coordination while assisting with electronic medical records and referral management.
Pay: Starting at $16/hr. based one experience
Full-time: Monday-Friday | 8am-5pm
What We Provide for You:
- Health insurance options for employees and dependents.
- Free Employee Assistance Program (EAP).
- Dental, vision, and prescription drug plans.
- Flexible Spending Accounts (FSA).
- Aflac Supplemental Insurance.
- Paid Time Off (PTO).
- Extended Medical Leave.
- Bereavement Leave (up to 10 paid days).
- Holiday pay (six holidays annually).
- 403(b) ERISA Retirement Plan with matching contributions.
- Free group life and AD&D insurance of $20,000.
- Optional voluntary life insurance and long-term care insurance.
- Paid monthly volunteer time for non-profit organizations.
- On-site education center offering professional development and CEU credits.
- Uniform Allowance Program.
Key Responsibilities:
- Answer and direct phone calls professionally, ensuring prompt and courteous service.
- Greet and assist visitors, providing a welcoming and supportive environment.
- Manage patient intake, verifying referral details, admission criteria, and insurance information.
- Maintain and update electronic medical records (EMR) with accurate patient and referral data.
- Support clinical staff with administrative tasks, including documentation and scheduling.
- Assist with supply management, office organization, and general administrative duties.
- Communicate effectively with patients, staff, and community referral sources to ensure seamless service.
- Ensure compliance with agency policies and maintain confidentiality of patient information.
Qualifications
Qualifications:
- High school diploma or GED required.
- 2 years of experience in clinical, home health, or administrative support preferred.
- Strong customer service, communication, and organizational skills.
- Proficiency with office software, multi-line phone systems, and EMR systems.
- Knowledge of medical terminology or ICD coding preferred.
- Valid Kansas or Missouri Driver’s License preferred.
Join our compassionate team and make a meaningful impact in healthcare!
Salary : $16
