Credit and Collections Specialist

We are seeking a motivated and detail-oriented Credit and Collections Specialist to join our team. In this role, you will be responsible for analyzing customer creditworthiness, managing accounts receivable, and ensuring timely collections to support healthy cash flow and minimize financial risk.

Key Responsibilities not limited to:

• Analyzing and assessing the creditworthiness of accounts.
• Releasing and implementing credit holds according to policy and good judgment.
• Negotiating solutions that reduce credit risk while maintaining sales.
• Responding to credit inquiries from external and internal clients.

• Supporting the collection efforts/calls for accounts receivable portfolios.
• Documenting daily collections activity.
• Researching and facilitating resolution of account disputes and billing inquiries.
• Performing account and payment reconciliation.
• Process cash receipts and credit card payments.

• Internal reporting on Accounts Receivable.
• Monitoring AR inbox for unresolved issues needing escalation.
• Assisting with automating tasks.
• Assisting with other AR tasks, e.g., handling sales tax exemption certificates, refunds, proof of insurance requests, adjustments

Qualifications:

• Bachelor’s degree in accounting, Finance, Business Administration, or related field a plus.
• 2 years of experience in credit analysis, collections, or accounts receivable.
• Strong knowledge of credit and collections best practices and applicable regulations.
• Excellent communication and negotiation skills.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office; advanced in Excel.
• Experience with ERP or accounting systems is a plus.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $60,000 - $75,000