What are the responsibilities and job description for the Reservation Specialist position at VLife?
Handle all incoming inquiry calls (phone, email, online)
Convert inquiries into confirmed reservations and sales
Clearly explain all programs, packages, and available services
Present spa facilities, amenities, and property offerings in detail
Take full ownership of guest communication and follow-ups
Strong ability to close sales and maximize bookings
Maintain professional, persuasive, and guest-friendly communication
Work closely with front desk and operations team for coordination
Track leads, conversions, and booking performance
Incentive-based compensation available for strong sales performance
Leadership mindset preferred — ability to take initiative and improve conversion rates
Pay: $17.00 - $19.00 per hour
Work Location: In person
Salary : $17 - $19