TABLE GAMES SUPERVISOR

OVERVIEW Summary We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. RESPONSIBILITIES Management Supervises the operation table games on assigned shift. Works closely with Mgr Table Games Shift to implement and oversee overall strategies for customer service, comping, and expense management in order to maximize profitability. Provides visible leadership in gaming operation areas. Responsible for the overall integrity of daily operations. Models regulatory, departmental and company policies and procedures. Operations Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation. REQUIREMENTS Education Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university preferred. Experience Two years progressively more challenging experience in a gaming operations role, some table games experience preferred. Skills Must possess excellent interpersonal skills. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Must be proficient in Microsoft applications (Excel, Access, Word). Able to develop effective problem solving skills with the ability to exercise independent judgment within established policies. Physical Demands Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. ABOUT US APPLY NOW