SURVEILLANCE AGENT - FULL-TIME

OVERVIEW Summary We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. RESPONSIBILITIES Management Responsible for fostering a fun environment. Responsible for being a gracious host to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Works closely with the Guest Safety Department in crime prevention activities. Assists in the detection of illegal activities in the facility to include the Gaming areas, Food and Beverage areas, Cage and Count Room areas. Safety When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted. Similarly, "patrols" the gaming floor, the Cashier's Cages, Main Bank and Count Rooms via CCTV cameras Conduct covert floor surveillance as assigned by supervision. Compliance Must learn all table games offered at property and be trained in cheating methods and card counting in order to be able to recognize that activity when it is occurring. Must learn policies, procedures, Internal Controls and State. Regulations for all gaming and cash handling positions in order to recognize and respond to any deviations by employees Prepares daily logs of all pertinent activity. Adheres to all Departmental and Human Resources Policy and Procedures. REQUIREMENTS Education High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Experience Must be a minimum of 21 years of age. Prior casino surveillance or table games dealer experience or retail loss prevention is preferred. Experience with use of computers and windows-based programs preferred. Knowledge Working knowledge of surveillance equipment and digital recording systems is a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Must have good handwriting. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to deal with problems involving several concrete variables in standardized situations. License Must be able to qualify for licenses and permits required by federal, state and local regulations. Environment Able to work in a semi darkened, temperature-controlled environment of approximately 70 degrees required. Physical Demands Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces. ABOUT US APPLY NOW