SPORTSBOOK SERVER FT and PT

Responsibilities Requirements About Us OVERVIEW Grow You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Teamwork Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Culture You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. RESPONSIBILITIES Quality Assurance Ensure that all stations are set up in a correct manner. To ensure that your assigned side duty is completed before and after dinner service as specified. Preform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor. Performance Occasionally perform duties that will assist with customer satisfaction including but not limited to, seating, bussing and expediting tables, food and drinks. Any reasonable requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your management personnel. Compliance Adhere to all company policies and procedures. Adhere to all gaming laws and regulations. Hospitality The successful candidate will demonstrate a commitment to hospitality excellence, guest satisfaction, and adherence to safety and hygiene protocols. Embrace the company’s hospitality standard, including greeting guests and co-workers, smiling, making eye contact and using names. Maintenance Maintain a clean and organized service area, ensuring all necessary utensils, glassware and linens are available and in pristine condition. To handle with extreme care for all equipment, especially while transporting chinaware/glassware prior, during and after service to minimize breakage and maintain cost control. Consulting Know the menus thoroughly to answer questions, make personalized recommendations (including drink pairings), and inform guests about specials. Deliver Deliver food and beverages to tables promptly, ensuring they are served at the correct temperature and meet any dietary needs. Training Attend all departmental and company training programs or meetings as directed. Check To check with your tables and ensure the food and service is to the satisfaction of the guest, and take necessary actions, if needed. Assemble Compile information, complete and submit reports as needed. Presentation Escort guests to their tables, present menus, and explain daily specials and unique menu items. REQUIREMENTS Communication Must pass a written test. Requires strong interpersonal and communication skills for engaging with guests and staff, product knowledge of menu items and pairings, technical skills for POS systems, and the ability to handle multiple tasks in a fast-paced environment. License Must be able to qualify for any and all licenses or permits required by local, state or federal law. Vision Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Critical Thinking Reasoning ability for a Gram & Dun server encompasses critical thinking, problem-solving, and sound judgment to manage complex situations, anticipate guest needs, and maintain a high standard of service. Education High school diploma or general education degree (GED); or a minimum of two to three years of related experience and/or training; or equivalent combination of education and experience. Proficiency Needs basic arithmetic for totaling bills and making change, proficiency with Point-of-Sale (POS) systems for processing orders and payments, and skills in cash handling and currency calculation for accuracy and efficiency. Physical Demands