What are the responsibilities and job description for the SERVER - SPORTSBOOK & BAR position at Vizi?
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Summary
The Server is responsible for providing attentive and accurate food and beverage service by taking guest orders, submitting them to the kitchen, and delivering the correct dishes and beverages in a timely and professional manner. This role plays a key part in creating a positive dining experience while maintaining company service standards and safety policies.
WE LOVE OUR WORK.
Customer Service
Deliver internal and external guest service in accordance with company service standards. Take accurate food and beverage orders and enter them into the POS system. Communicate menu items, ingredients, and preparation methods clearly to guests as needed. Serve food and beverages promptly and ensure order accuracy.
Procedure
Monitor guest behavior and immediately alert management of intoxicated, unruly, or disruptive guests. Enforce minimum age and responsible alcohol service policies at all times. Assist with overall dining room operations, including cleaning, bussing, resetting tables, restocking menus, and rolling silverware. Maintain a clean, organized, and fully stocked workstation in compliance with health and safety guidelines.
Performance
Perform all duties in a polite, professional, and responsible manner. Attend departmental and company meetings as required. Perform all job functions in accordance with departmental standard operating procedures. Additional duties as assigned.
BRING US YOUR BEST.
Qualifications
Must be at least 21 years of age. High school diploma or equivalent required. At least 2 to 3 years of high-volume service experience preferred. Ability to maintain HCA identified responsible alcohol and food service certification. Point of Sale, cash/credit handling experience required. Ability to read, write, comprehend, and speak English.
ABOUT US
At PENN Entertainment, you’ll be a part of an exciting fast-paced industry. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance.
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Legal Disclaimer: Equal Opportunity Employer
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