SPORTS BAR SERVER (PT)

COME JOIN US. Summary We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. WE LOVE OUR WORK. Customer Care Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). Suggests items to guests based on expressed guest preferences. Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. Management Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Resolves service issues according to established guidelines. Itemizes, totals, and presents check for payment to correct customers. Assists bus persons, as necessary, in bussing, cleaning, and setting tables. Completes assigned side work as directed. Knows and promotes current casino events and programs and can give guests directions to all casino areas. Compliance Adheres to all departmental and property policies and procedures regarding guest service standards. Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. BRING US YOUR BEST. Education High School Diploma or equivalent; minimum one year of experience as a restaurant server. Experience Must be at least 21 years of age. Extensive beer knowledge preferable. Skills Must have excellent customer service and interpersonal skills. Must be able to read, write legibly, understand, and speak English. Ability to tolerate second-hand smoke, noise, and bright lights. Ability to work at a fast pace in often crowded/noisy environment. Schedule Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. Physical Demands Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. Employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Employee must be able to lift and/or move up to 50 lbs. ABOUT US At PENN Entertainment, you’ll be a part of an exciting fast-paced industry. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance. Legal Disclaimer: Equal Opportunity Employer photo_library +6 Photos APPLY NOW