SERVER CASUAL DINING

OVERVIEW Summary We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. RESPONSIBILITIES Customer Service Greets guests and verbally acknowledges each guest promptly. Serves as an ambassador of an excellent guest dining experience. Prepares restaurant and tables for service. Responsible for a certain section(s) and provides superb service following the service standards. Shows enthusiasm towards guests and products. Performance Helps follow servers; maintains a team mentality. Accurate computer input of orders and delivery of food, wine and beverages. Reconciles checks, thanks guests, and invites them back. Clears and resets tables. Maintains awareness of guest alcohol intake in accordance with RAMP guidelines. Stocks side stations throughout the shift; Performs opening/closing side work. REQUIREMENTS Qualifications Must be 18 years of age. Must have High School Diploma/GED. Must have one to two years of experience; or equivalent combination of education and experience. Must have the ability to respond to common inquiries or complaints from guests. Must have excellent customer service/communication skills. Must be able to count money and change correctly. Knows or is able to learn tray service. Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. Work Environment Walking 75% of the time. Standing 10 % of the time. Bending and lifting 15% of the time. Lifting/moving maximum of 100 lbs. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment. Must be able to work in various weather conditions. High Noise Level. ABOUT US APPLY NOW