F&B Outlet Assistant Shift Manager

COME JOIN US. Grow You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Teamwork Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Culture You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. WE LOVE OUR WORK. Assist Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction. Assists F&B Outlet Assistant Manager to ensure efficient sanitary and pleasant service for all guests. Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory on designated shift. Assist Food & Beverage Outlet Assistant Manager with administrative duties, as assigned. Consulting Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. Provides recommendation for employee performance (disciplining, coaching, and counseling). Compliance Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Administration Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Training Responsible for staff development and training programs. Program Responsible for rewards and recognition program to maximize employee engagement. Procedure Manages work procedures and expedites workflow. Analysis Evaluates team members within department and delivers constructive feedback to employees in regards to performance. Management Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Customer Service Ensures customer service standards are followed by all team members and addresses issues as they arise. Scheduling Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. Budget Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. BRING US YOUR BEST. ? Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Evaluates team members within department and delivers constructive feedback to employees in regards to performance. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Consulting Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. Provides recommendation for employee performance (disciplining, coaching, and counseling). Experience Must be at least 21 years of age. Minimum two years previous supervisory experience required. Communication Ability to read and communicate verbally in English. Written communication skills in in English may also be required. Solutions Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Degree Associates degree (A.A) in related field; two years of Food and Beverage experience, or equivalent combination of education and experience. Program Responsible for rewards and recognition program to maximize employee engagement. ? Microsoft Must be proficient in Microsoft applications (Excel, Word, and Outlook). ABOUT US At PENN Entertainment, you’ll be a part of an exciting fast-paced industry. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance. Legal Disclaimer: Equal Opportunity Employer photo_library +12 Photos APPLY NOW