What are the responsibilities and job description for the Shared Services HR Coordinator position at Viwinco Windows?
Job Details
Description
At Viwinco, our people are at the heart of everything we do. We’re looking for a Shared Services HR Coordinator who enjoys helping employees, keeping things organized, and making HR processes run smoothly behind the scenes.
If you’re detail-oriented, customer-focused, and love being the “go-to” person for questions and solutions—this role could be a great fit for you.
What You’ll Do
Responsibilities
As a Shared Services Coordinator, you’ll support day-to-day HR operations and serve as a key point of contact for employees across the organization. Your responsibilities will include:
Description
At Viwinco, our people are at the heart of everything we do. We’re looking for a Shared Services HR Coordinator who enjoys helping employees, keeping things organized, and making HR processes run smoothly behind the scenes.
If you’re detail-oriented, customer-focused, and love being the “go-to” person for questions and solutions—this role could be a great fit for you.
What You’ll Do
Responsibilities
As a Shared Services Coordinator, you’ll support day-to-day HR operations and serve as a key point of contact for employees across the organization. Your responsibilities will include:
- Being the first stop for employee HR questions and requests
- Helping employees with UKG access, PTO questions, pay discrepancies, safety equipment reimbursements, and more
- Maintaining accurate employee records and processing data changes (address updates, W-4 changes, personal info, etc.)
- Supporting promotions, transfers, and employment status changes in HR systems
- Assisting with compensation analysis, reporting, and system updates
- Granting Workforce Management access and supporting managers with timecards, attendance tracking, and reporting
- Helping develop, maintain, and improve HR policies and procedures
- Providing backup support for payroll, onboarding, and offboarding as needed
- Jumping in on additional HR projects and tasks that support company goals
- General knowledge of HR policies, practices, and procedures
- Working understanding of employment and labor laws
- Experience using HRIS systems (UKG experience is a plus)
- Proficiency with Microsoft Office
- Strong communication and customer service skills—you enjoy helping people
- Organized, detail-oriented, and comfortable juggling multiple priorities
- Ability to thrive in a fast-paced, team-oriented environment
- High School Diploma or equivalent required
- Bachelor’s Degree in Business, Human Resources, or a related field preferred
- Additional HR training or certifications a plus
- Bilingual in Spanish preferred