What are the responsibilities and job description for the Shared Services HR Coordinator position at Viwinco Inc?
At Viwinco, our people are at the heart of everything we do. We’re looking for a Shared Services HR Coordinator who enjoys helping employees, keeping things organized, and making HR processes run smoothly behind the scenes.
If you’re detail-oriented, customer-focused, and love being the “go-to” person for questions and solutions—this role could be a great fit for you.
What You’ll Do
As a Shared Services Coordinator, you’ll support day-to-day HR operations and serve as a key point of contact for employees across the organization. Your responsibilities will include:
Being the first stop for employee HR questions and requests
Helping employees with UKG access, PTO questions, pay discrepancies, safety equipment reimbursements, and more
Maintaining accurate employee records and processing data changes (address updates, W-4 changes, personal info, etc.)
Supporting promotions, transfers, and employment status changes in HR systems
Assisting with compensation analysis, reporting, and system updates
Granting Workforce Management access and supporting managers with timecards, attendance tracking, and reporting
Helping develop, maintain, and improve HR policies and procedures
Providing backup support for payroll, onboarding, and offboarding as needed
Jumping in on additional HR projects and tasks that support company goals
What We’re Looking For
General knowledge of HR policies, practices, and procedures
Working understanding of employment and labor laws
Experience using HRIS systems (UKG experience is a plus)
Proficiency with Microsoft Office
Strong communication and customer service skills—you enjoy helping people
Organized, detail-oriented, and comfortable juggling multiple priorities
Ability to thrive in a fast-paced, team-oriented environment
Education & Experience
High School Diploma or equivalent required
Bachelor’s Degree in Business, Human Resources, or a related field preferred
Additional HR training or certifications a plus
Bilingual in Spanish preferred
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.