What are the responsibilities and job description for the Medical Assistant Medical Receptionist position at Vivian L Lindfield MD PC?
Benefits:
Medical Assistant Job Duties:
Medical Receptionist Duties
- Bonus based on performance
- Health insurance
- Paid time off
Medical Assistant Job Duties:
- Interview patients to obtain medical information, measure: blood pressure (must be proficient in manual and automatic blood pressures), weight, and height.
- Record patients' personal medical history, family medical history, vital statistics, LMP, medications, and allergies in electronic medical records.
- Show patients to examination rooms and prepare them for the Physician/Physician Assistant.
- Upload CD IMAGES onto computer for Provider viewing.
- Collect CD(s) return to patient. If patient is: scheduled for an in-office biopsy place CD(s) on designated shelf, scheduling surgery – give radiographs/CD(s) to surgical scheduler and return to patient at post operative appointment.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean throughout the day. End of day remove trash bags from containers that are full, replace with clean bag. Weekly and/or when necessary, only clean hazardous waste containers and prepare for pick-up.
- Inventory medical supplies for procurement.
- Provide prescription information for surgical bra’s, garments and prosthesis.
- Know the policies & procedure (s) for proper implementation of information into Medent for pathology/cytology reporting for X-cell Laboratories.
Medical Receptionist Duties
- Greet and process patients arriving to the office. Enter demographic and insurance information into Medent/update information in Medent including physician information/allergies/surgeries since last visit etc., collect co-pays, and properly enter monetary transactions into Medent, print receipts from Medent, process credit card transactions and know how to verify insurance.
- Greet and process patients leaving the office. Schedule office appointments, coordinate with imaging when applicable, provide return visit information w/an appointment card showing time of arrival (include imaging when applicable).
- Fully understand protocols for documenting and following up on “No Show”, “Cancellation” and “No Appointment Scheduled” appointments.
- End of day properly Cash-Out, Print Reports, Reconcile Payments.
- Verify patient’s insurance information, enter into EMR.
- Obtain physician referrals when and if necessary.
- Collect co-pays, enter into EMR, reconcile day sheet.
- Update demographic and physician information in EMR, every visit.
- Call and confirm appointments, document means of confirmation.
- Forward patient records.
- Type, mail and follow-up on all recall letters.
- Scan and route documents into EMR, daily-includes FAX queue.
- Scan and route “Health History Forms,” only - daily.
- Schedule and Coordinate Interpreter and DAS Services adhering to Practice Policies.
- Generate and print x-ray scripts.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
